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Data Recovery Services: Expert Recovery for Any Device — eProvided

98%
eProvided Averages a 98% Success Rate on Data Recovery
Free Evaluation  •  No Data, No Data Recovery Fee  •  Used by NASA & Fortune 500 Companies

eProvided provides professional data recovery services for every type of storage device — USB flash drives, SSDs, smartphones, memory cards, hard drives, and NAND flash chips. Whether your device suffered water damage, accidental deletion, physical damage, or electronic corruption, eProvided averages a 98% success rate across thousands of worldwide cases. With over 25 years of hands-on recovery experience and a track record that includes mission-critical work for NASA and federal government agencies, we combine advanced lab techniques with a straightforward Free Evaluation and No Data, No Data Recovery Fee guarantee. No matter where you are in the world, our mail-in service delivers expert results.

eProvided customer celebrating successful data recovery of family photos from a damaged device

Our Data Recovery Services

We recover data from virtually any storage device — broken, corrupted, water-damaged, or completely non-functional. Over 25 years of recovery experience means we’ve handled every failure type imaginable. Click any service below to explore specialized recovery options for your specific device:

High-Demand Smartphone Data Recovery

Smartphones are our most requested recovery type in 2026 — and for good reason. Every modern phone stores irreplaceable photos, contacts, text messages, and documents, often with no backup. From water-soaked iPhones to Android devices with forgotten passcodes, eProvided specializes in extracting data directly from the storage chip when traditional software-based recovery fails entirely.

Don’t see your model listed? We recover data from virtually every smartphone brand and model. Start a free evaluation today.

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Did You Know? Research cited by FEMA’s business continuity program indicates that 40–60% of small businesses that experience a significant data loss event never fully recover. A University of Texas study found that 94% of companies losing access to critical data for 10 or more days file for bankruptcy within two years. Acting quickly — before further damage occurs — is the single most important factor in a successful data recovery outcome.
eProvided lab technician performing NAND chip-off data recovery on an iPhone in Las Vegas

Why Choose eProvided for Data Recovery?

There is no shortage of data recovery companies, but very few can match eProvided’s combination of advanced techniques, independently verified success rates, and institutional trust. We’ve recovered data for NASA’s Helios project after the aircraft crashed into the Pacific — storage devices submerged in saltwater for weeks. We’ve consulted on Mars Rover storage challenges for JPL, worked with the FBI on bioterrorism investigations, supported the U.S. Secret Service, and assisted the Department of the Navy alongside thousands of private and business customers worldwide.

  • eProvided averages a 98%+ success rate — verified across thousands of worldwide cases
  • Over 25 years specializing in NAND chip-off and complex multi-layer recoveries
  • Free Evaluation with zero upfront cost — No Data, No Data Recovery Fee guarantee
  • Used by NASA, JPL, Fortune 500 companies, and federal government agencies
  • Secure worldwide mail-in service plus local drop-off in Las Vegas, NV
  • Non-destructive techniques — your device and data remain protected throughout the process
  • Strict chain-of-custody, privacy documentation, and secure handling on every case

Recovering Accidentally Deleted or Formatted Files

Accidental deletion is one of the most common reasons people contact us — and one of the most recoverable situations we handle. When you delete a file or reformat a drive, the operating system removes its directory entry, but the actual data remains on the storage medium until it is overwritten. That window is why stopping all device use immediately is so critical.

We recover accidentally deleted photos, documents, spreadsheets, videos, contacts, and complete directory structures from every device type: flash drives, smartphones, SD cards, SSDs, and hard drives. Our non-destructive read methods ensure your original data is never at risk during analysis — we work from a sector-level image of your device, not the device itself.

Factory resets, quick formats, and deleted partitions are also recoverable in many cases. The rule is always the same: stop adding new data to the device the moment you notice something is missing. For prevention tips and real recovery case studies, visit the eProvided Data Recovery Blog.

eProvided SSD data recovery lab technician working on failed solid state drive in Las Vegas lab

Recovery for Any Device or Location

eProvided recovers data from any storage device in any condition — broken, physically damaged, corrupted, water-logged, or completely non-functional. We handle everything from the smallest micro SD card to enterprise-level storage, from consumer smartphones to specialized government and aerospace equipment. If it stores digital data, we have a path to recover it.

Our secure worldwide mail-in service makes your physical location irrelevant. Customers ship devices from across the United States, Canada, Europe, Australia, Asia, and beyond. Our Las Vegas lab accepts insured packages every day of the week, and evaluation begins promptly upon receipt. Local Las Vegas customers are also welcome to call and arrange a drop-off directly at our facility.

We recover files from every major operating system (Windows, macOS, Linux, iOS, Android) and every file system format including NTFS, exFAT, FAT32, HFS+, APFS, ext4, and proprietary embedded formats found in cameras and industrial equipment.

Data Recovery by Device Type

Different storage devices fail in different ways, and recovery complexity varies by device type. Use this reference to understand what to expect for your specific device — then submit a free evaluation for a case-specific assessment. ✓ Rush Services Are Always Available!

Device TypeMost Common FailureAvg ComplexityRecovery MethodTypical Timeline
USB Flash DriveBroken connector, corrupted firmware, accidental deletionLow – MediumLogical recovery or NAND chip-off for physical damage2–4 business days
SSD / NVMeFirmware failure, TRIM-related issues, controller failureMedium – HighFirmware repair, NAND chip extraction and reconstruction5–10 business days
Hard Drive (HDD)Clicking head failure, platter damage, PCB failureMedium – HighHead swap or platter imaging in controlled environment5–10 business days
SmartphoneWater damage, broken screen, forgotten passcode, dead batteryMediumHardware bypass or NAND chip-off for non-functional devices4–10 business days
Memory CardCorruption, accidental format, broken contactsLow – MediumLogical recovery; chip-off for broken or unreadable cards2–6 business days
NAND Flash ChipController failure, severe firmware corruption, physical damageHighAdvanced chip-off extraction and raw dump reconstruction6–10+ business days

Timelines are estimates and vary by case complexity, shipping time, and current lab volume. All evaluations are free — contact us for a case-specific assessment with no obligation to proceed.

Is My Data Recoverable? Use This Quick Checklist

Not sure whether professional recovery is worth pursuing? Run through these five common situations. In our 25+ years of case experience, these questions give you a realistic starting point before you contact us — though every recovery is ultimately unique and depends on factors only a direct evaluation can confirm.

Your SituationWhat It Usually MeansRecovery Outlook
Accidental deletion or accidental format — files are missing but the device still mounts and connects normallyThe file system index is damaged, but the raw data typically remains on the storage medium until new data overwrites it✓ Very Likely Recoverable
Broken connector or cracked casing — device won’t connect to a computer but may still show signs of powerThe storage medium (NAND chips, hard drive platters) is usually undamaged when only the interface or casing has failed✓ High Recovery Chance
Water or moisture exposure — device got wet but was dried out before further use or recharging attemptsNAND flash chips and platters can survive liquid exposure; the vulnerable parts are the controller circuits, not the data-storing medium✓ Excellent Odds
Completely undetected — shows as 0 bytes or not visible to any computer or Mac at allMay indicate failed controller firmware, severe NAND wear, or deeply corrupted partition tables; expert chip-level diagnosis needed before any attempt⚠ Complex — Great Chances
Fire, extreme heat, or physical crushing — device was burned, melted, run over, or severely deformedChip-off recovery is sometimes still possible, but must begin immediately — oxidation and further heat damage degrade NAND cells rapidly after exposure⚠ Damage Dependent, Great Chances

Even yellow-row situations have produced full recoveries in our lab. The sooner you contact us after a device fails, the better your recovery odds. Start your free evaluation now — no payment or commitment required.

Common Data Recovery Scenarios We Handle

Every week, eProvided’s lab handles hundreds of recovery cases from customers who believed their data was permanently lost. The following are the most frequent scenarios we see — and why professional recovery succeeds where software tools and standard troubleshooting fail:

  • Water-damaged phone recovery — including saltwater submersion lasting days or weeks. Our chip-off technique removes the NAND memory directly, bypassing all damaged circuitry. We’ve recovered phones pulled from swimming pools, oceans, rivers, and washing machines.
  • SSD failure recovery — including TRIM-enabled, encrypted, PCIe, NVMe, and M.2 drives that stop being recognized with no warning. Firmware-level failures are common and highly recoverable with the right tools.
  • Clicking or seized hard drive recovery — every additional power-on after clicking begins increases platter damage. If your drive is clicking or grinding, power it off immediately and start a new case with us before attempting anything else.
  • Corrupted memory card, USB flash drive, or thumb drive — devices showing as empty, unformatted, or prompting to be reformatted. The data is almost always still present.
  • Advanced NAND chip-off recovery — for completely dead devices where every other method has been exhausted. Our team physically extracts and reads the memory chips directly.
  • Locked or forgotten passcode recovery — when you can’t access your phone data and no iCloud or Google backup exists, hardware-level recovery bypasses the software-layer lock entirely.
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Bruce Cullen and the NASA Helios mission — eProvided recovered critical flight data after saltwater submersion

NAND Flash & Advanced Data Recovery

NAND flash memory is the foundation of every modern storage device — from USB drives and SD cards to smartphones and enterprise SSDs. When standard recovery software cannot access the data, the problem is typically at the controller or firmware layer, not in the memory cells themselves. That’s where eProvided’s chip-off expertise becomes the deciding factor.

Our lab physically removes the NAND memory chips from the device, reads them directly using specialized extraction equipment, and reconstructs the original file system from raw memory dumps. This technique has recovered data others declared permanently lost — including mission-critical flight data from NASA’s Helios project after the aircraft crashed into the Pacific and sat submerged in saltwater for weeks.

To understand how NAND flash stores data at the cell level, the following educational video by Branch Education is one of the clearest technical explanations available:

Video: Branch Education — educational 3D animation explaining NAND flash memory technology. No company promotions or branding.

For deeper reading, explore understanding NAND flash recovery challenges and SSD failure and NAND chip technology on our blog. NIST’s Computer Security Resource Center provides standards-based guidance on data media sanitization and recovery that informs our professional lab procedures.

Lost photos and videos recovered from a damaged memory card by eProvided data recovery specialists

Photo & Video File Recovery

You return from a once-in-a-lifetime trip and plug in your camera’s memory card — and the photos are gone. Or your phone screen shatters after a fall, and with it, years of family moments become inaccessible. We’ve heard this story thousands of times. More importantly, we’ve fixed it just as often.

eProvided recovers JPEGs, RAW files (Canon CR2, Nikon NEF, Sony ARW, and all major camera formats), MP4 and MOV video files, and partially corrupted or overwritten images from memory cards, smartphones, and external drives worldwide. Our non-destructive scanning process analyzes storage at the raw sector level, reconstructing files even when the entire directory structure has been wiped.

For photographers, videographers, and families, lost photos can feel permanent. They rarely are. The most important rule: contact us before running any recovery software — many consumer tools write to the storage medium during their scan, permanently overwriting the data you’re trying to recover. Read our guide on what to do immediately after losing photos for the safest next steps. For technical reference on digital image and video format longevity, the Library of Congress Sustainability of Digital Formats is the definitive authority on RAW, JPEG, and video codec preservation.

Local Data Recovery Services Near Me

Searching “data recovery near me”? Wherever you are in the world, eProvided delivers expert service through our secure mail-in process. Ship your device to our Las Vegas lab — we handle everything with precision, and strict privacy standards from the moment of receipt to return delivery.

Las Vegas area customers can also drop off devices in person (schedule a confirmed drop off time in advance by calling): 866-857-5950. Our administrative home office is located at 6170 Blue Rapids Ct., Las Vegas, NV 89139. For immediate answers, chat with us live — we’re typically available during business hours seven days a week.

Our Las Vegas Administrative Office — Worldwide Mail-In Service Welcome

What Our Customers Say

★★★★★
Rated 4.9/5

“I was skeptical when I first engaged with eProvided. Back in August I dropped my phone into a saltwater pool where it stayed for about 20 minutes. I fully expected to get scammed — but they delivered. It took about 3 months, but they did indeed recover my data and sent my phone back with a USB drive of everything. I’m pleased and fortunately wasn’t in a rush.”

— Mark Gundersen, Trustpilot, December 2025 ★★★★★

“Had a severely corrupted micro SD card with irreplaceable family photos. Eprovided Data Recovery recovered the photos on this card. Bruce and his crew worked hard to recover our valuable pictures. Thanks Bruce and your crew. I highly recommend this company.”

— Richard Stratton, Trustpilot, November 2025 ★★★★★

“I sent my damaged SSD to eProvided for the recovery of my essential files and cherished pictures collected over the years. Their service successfully retrieved everything, and I couldn’t be happier. The level of communication from beginning to end was truly excellent. I wholeheartedly recommend eProvided to anyone who has lost crucial data. You are the best.”

— AJ, Trustpilot, October 2023 ★★★★★

“My SSD crashed, but I had backed up my work to a USB flash drive — then found the drive with the tip completely snapped off. eProvided was able to get my data off the snapped drive and saved everything! Thank you guys SO MUCH — it was absolutely worth the time and money.”

— Carter D James, Trustpilot, March 2015 ★★★★★

Read all 67 verified reviews on Trustpilot  |  Facebook Reviews

What Does Professional Data Recovery Cost?

Data recovery pricing depends on device type, failure mode, and recovery complexity. eProvided always provides a completely Free Evaluation with zero upfront cost — you receive a detailed quote before any work begins. If we cannot recover your data, the No Data, No Data Recovery Fee guarantee means you pay nothing. The table below gives general estimates to help set realistic expectations before your evaluation:

Recovery TierTypical CasesEstimated RangeWhat’s Included
Basic / LogicalAccidental deletion, quick format, corrupted file system on functioning deviceUnder ~$150Software-layer recovery, file structure reconstruction, data returned on new drive
Standard / PhysicalBroken connector, water-damaged device, failed controller, unrecognized driveIf Basic ~$300Component-level repair or hardware bypass, logical recovery, data returned on new drive
Advanced / Chip-OffCompletely dead device, controller failure, encrypted NAND, severely damaged hardware~$350 – $450+NAND chip extraction, raw dump imaging, full file system reconstruction, data returned on new drive

All pricing is case-specific and confirmed only after your Free Evaluation. You are never obligated to proceed. Complex or multi-device cases such as RAID arrays and NAS devices are quoted individually. Call 866-857-5950 or start your free evaluation online for an accurate, no-obligation quote.

Frequently Asked Questions About Data Recovery

What types of devices does eProvided recover data from?

eProvided recovers data from virtually any storage device, including USB flash drives, thumb drives, voice recorders, micro SD and standard SD cards, compact flash cards, SSDs (NVMe, M.2, SATA, PCIe), hard drives (HDD), cell phones and smartphones (iPhones, Android, all brands), locked and water-damaged phones, NAND flash chips, CDs and DVDs, memory cards, and computer/laptop drives. If it stores digital data, we can evaluate and recover your files.

What success rate does eProvided average on data recovery?

eProvided averages a 98% success rate across thousands of worldwide recovery cases. This high rate applies to the full range of standard recoveries — accidentally deleted files, formatted drives, smashed storage devices of any kind, corrupted storage, and water-damaged devices. Complex cases such as physically crushed hardware or severely worn NAND cells may have lower individual odds depending on the damage severity. Contact us during your Free Evaluation for a case-specific assessment — there is no obligation.

How much does professional data recovery cost at eProvided?

Every case is unique, and pricing depends on device type, failure mode, and recovery complexity. eProvided provides a completely Free Evaluation. After the evaluation, you receive a detailed quote before any recovery work begins. If we cannot successfully recover your data, there is No Data Recovery Fee — you pay only for results. Contact us at 866-857-5950 or start your evaluation online for a no-obligation estimate.

Can eProvided recover data from water-damaged devices?

Yes — water damage is one of our most common and most successfully handled specialties. eProvided has recovered data from devices submerged in freshwater, saltwater, and pool water, including cases where devices were submerged for days and even weeks. Our NAND chip-off technique bypasses the damaged controller circuitry entirely and reads data directly from the memory chips. The sooner you contact us after water exposure — and the more you avoid powering the device on — the better your recovery outcome.

How long does data recovery take at eProvided?

Standard recoveries typically take 5–10 business days from the time eProvided receives your device at our Las Vegas lab. Expedited service is available for urgent or time-sensitive cases. Complex recoveries — such as advanced NAND chip-off work, multi-platter hard drive reconstruction, or encrypted SSD recovery — may require additional time. We provide a clear, realistic timeline during your Free Evaluation so there are no surprises. The process: (1) submit your device for free evaluation; (2) ship to our lab; (3) receive your assessment and recovery quote; (4) approve and we recover; (5) your data is returned on a new drive or via secure digital delivery.

What happens if eProvided cannot recover my data?

If eProvided is unable to successfully recover your data, there will be no data recovery fee. Our No Data, No Data Recovery Fee guarantee covers every case — regardless of complexity or how much diagnostic work was performed. You will only pay when eProvided delivers your recovered files. This removes all financial risk from attempting professional recovery, and there is no downside to submitting a free evaluation.

Do you recover data from RAID arrays or NAS devices?

Yes. eProvided handles RAID 0, 1, 5, 6, and 10 array recoveries as well as NAS (Network Attached Storage) devices from major manufacturers. RAID failures are among the most complex recoveries we perform — particularly RAID 0 stripe configurations where every drive must be imaged and the stripe geometry precisely reconstructed before any file-level recovery can begin. Contact us with your configuration details during your free evaluation for a RAID-specific recovery plan and quote.

Is the data recovery process safe for my remaining data?

Yes — eProvided uses non-destructive, read-only techniques on your original device throughout the recovery process. Our first step is always to create a forensic sector-level image of your storage medium before any recovery work begins. All file analysis and reconstruction is performed on the image copy, never on the original device. This eliminates any risk of further data loss or overwriting during recovery, and ensures your original hardware is preserved exactly as received.

Last updated: February 24, 2026

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