iPhone Unlock · Android Unlock · Disabled iPhone · Forgotten Passcode · Pattern Lock · Samsung Galaxy · Google Pixel
Can You Really Unlock a Locked Phone Without Losing My Data?
Yes — our lab uses forensic passcode-recovery techniques that work below the phone’s operating system, so your data is never erased. Older phones get a direct lock-screen bypass; modern encrypted iPhones and Android devices need us to determine the passcode itself, confirmed during your free evaluation.
“Every phone is different, so every case starts with a real evaluation, not a guess.” — Bruce Cullen, founder, eProvided
A locked phone unlock service is a professional lab procedure that disables a forgotten passcode, PIN, pattern lock, or broken biometric on your own smartphone and returns the device fully unlocked — with every photo, message, and file intact. eProvided’s locked phone unlock service gets into your locked iPhone or Android using forensic-grade, hardware-level techniques, removes the old password, and hands the phone back working — no factory reset, no data erased. Call (866) 857-5950 or start your free evaluation.
You are locked out of your phone. Maybe you forgot the passcode, entered it wrong too many times until the screen reads “iPhone is Disabled,” broke Face ID and forgot the backup passcode, or inherited a deceased loved one’s locked phone. Whatever the reason, our lab disables the lock and returns the device fully unlocked — every photo, message, contact, and app exactly as you left it. Your phone comes back working. Password gone. Full access restored.
We unlock current and older iPhone, Samsung Galaxy, Google Pixel, OnePlus, Motorola, and effectively every major smartphone brand, with a 98% success rate on locked phone unlock cases since 1999. If we cannot unlock your phone, you pay nothing — our No Data, No Data Recovery Fee guarantee on every unlock case.

“Phone unlock” means two very different things, and this page is about one specific kind. Carrier unlocking removes a SIM restriction so your phone works on a different network — handled by your carrier (AT&T, Verizon, T-Mobile) and unrelated to your lock screen or passcode. If your phone works fine on your current carrier and the problem is that you simply cannot get past the lock screen itself, you are already in the right place, and the rest of this page walks through exactly how that gets fixed.
What we do is completely different. We restore access using whatever your phone actually needs — direct lock removal on simpler devices, or forensic passcode-recovery techniques that work below the operating system when it’s fully encrypted — returning the phone with full access. If your phone is locked because you forgot the password — not because of a carrier restriction — you are in the right place. This is passcode and lock removal on a device you own or are legally authorized to access; it is not SIM unlocking and not activation-lock bypassing for resale.

You receive your actual phone back, fully working, with the old passcode, PIN, or pattern lock disabled — not an extracted copy. Every photo, message, contact, call record, and locally stored app (WhatsApp, banking, notes, health) stays exactly as you left it. An optional backup to USB or external SSD is available before we ship.
There is no half-measure version of this: either the phone comes back fully unlocked with your data intact, or our No Data, No Data Recovery Fee guarantee means you owe nothing. We do not charge for a partial result, and we do not hand back a factory-reset device and call it a win. That standard applies to every case that comes through our lab, from a simple forgotten PIN to the most heavily encrypted flagship on the market today.
These are the cases our lab handles every day. If yours sounds familiar, the solution is the same: a professional lab process that restores access using the method your phone’s own hardware requires, disables the old password, and returns the phone working.
Locked Out of Your Phone? We Get You Back In.
Free evaluation on every unlock case — iPhone, Samsung Galaxy, Pixel, OnePlus & more, any lock type. No Data, No Data Recovery Fee.
Get My Free EvaluationOr call (866) 857-5950
Every smartphone uses one of several lock-screen technologies, and the lock type changes the lab approach — not the outcome:
| Lock Type Comparison: What We Bypass | ||
|---|---|---|
| Lock Type | Devices | Typical Failure Mode |
| Numeric PIN (4–6 digits) | All iPhone, Android | Forgotten code after long disuse |
| Alphanumeric passcode | iPhone, Samsung Knox | Disabled-iPhone screen, Knox lockout |
| Pattern lock (swipe shape) | Samsung, Pixel, OnePlus, Motorola | Muscle memory lost; no recovery option since Android 6.0 |
| Face ID / Face Unlock | iPhone X+, Pixel 4+, Galaxy S+ | Sensor broken from water or cracked screen; fallback passcode forgotten |
| Touch ID / fingerprint | iPhone 6s–8/SE, all Android | Sensor failure; fallback PIN gone |
| Carrier SIM PUK | Any GSM device | SIM PIN locked — a different service, not what we do |
Whether the lock is a 4-digit PIN, a long alphanumeric passcode, a pattern swipe, or a broken Face ID with a forgotten fallback, our engineers work directly on the phone’s own hardware and firmware to remove the credential without erasing the device. The type of lock changes the lab time and method, not whether we take it seriously.


When your iPhone is locked or disabled, Apple’s official guidance is always the same: restore through iTunes or Finder, which erases everything. With an iCloud backup you might get some data back, but photos since the last backup, messages, and app data are gone permanently. Our iPhone unlock service is the alternative Apple does not mention: we unlock your iPhone at the hardware level, disable the passcode, and return it fully working — without restoring it, erasing it, or connecting it to Apple’s servers.
“iPhone is Disabled — Connect to iTunes.” This screen appears after too many incorrect passcode attempts. It is Apple’s Secure Enclave — a dedicated security chip that holds the encryption keys and counts every wrong attempt — enforcing its lockout, and after 10 it can permanently erase those keys. Our engineers work directly on the phone’s own logic board and its own Secure Enclave — not by pulling the memory chip in isolation, since your data is bound to that specific chip and reading it alone would not work — then disable the passcode enforcement at the firmware level and return your iPhone unlocked and working.
Forgotten iPhone passcode is the most common case we receive — the 6-digit code typed once at setup, now gone. Face ID broken, backup passcode forgotten is next: a broken sensor sends iOS to passcode-only, and the rarely-typed backup code is your only way in. Apple says restore. We say unlock — across the iPhone 16, iPhone 15, 14, iPhone 13, 12, 11, X, SE, and earlier families and every iOS version from 18 back.

Android phones offer multiple lock types — PIN, password, pattern, fingerprint, face — and forgetting any of them creates the same problem: no way into your own phone without a factory reset that erases everything. For older Android phones we bypass the lock screen directly. For modern encrypted Android phones, the lock screen is not the real barrier — the encryption key is fused to the phone’s own processor, so we use forensic passcode-recovery techniques on that same chip, and return your phone unlocked. It does not matter whether the phone is a flagship or a budget model — the security architecture Google mandates applies across the board, and so does our approach to it.
Forgotten Android pattern lock. Trace the same shape thousands of times and one day the muscle memory disappears. Android 6.0 removed the “forgot pattern” recovery option, leaving factory reset as the only official path. Our lab works on the phone’s own hardware and firmware to restore access without a factory reset — on newer encrypted phones that means systematically determining the passcode itself, confirmed during your free evaluation — phone comes back unlocked, everything intact.
Samsung Galaxy unlock service. Galaxy devices add Knox — Samsung’s hardware security platform — on top of Android’s encryption. Our engineers have developed specific techniques for Knox-secured Samsung devices over years of Galaxy unlock work; pattern lock, PIN, or password, we remove it. That same expertise carries over to our Galaxy S24 Ultra data recovery service when the issue is data loss rather than a lock.
Google Pixel unlock service. Pixel phones use the Titan M security chip, Google’s equivalent of the Secure Enclave; we handle them with an honest success-probability assessment during your free evaluation. OnePlus, Motorola, Nokia, and most other Android makers use standard encryption without Knox or Titan M and see the highest success rates. For Android before 6.0 we bypass the lock screen directly. For 6.0 and later, where full-disk encryption ties your data to the phone’s own security chip, our engineers use forensic passcode-recovery techniques on that same chip — the same principle as our iPhone Secure Enclave work above — with results confirmed during your free evaluation.
Forgot Your Passcode or Pattern? Lab Unlock Available.
Free evaluation — used by NASA & the U.S. government, 98% average unlock success. No Data, No Data Recovery Fee.
Get My Free EvaluationOr call (866) 857-5950

If your phone is not named here, call us anyway — we unlock smartphones from every major manufacturer (the model number is on the back of the phone, in Settings → About Phone, or on the box). Age matters far less than most people assume: a five-year-old flagship and last month's release get evaluated the exact same way, on their actual lock type and encryption, not on how new the box was. In short, we unlock:
Whatever the brand, our engineers get hardware-level access to the phone’s own security chip and work from there — direct lock removal on older devices, forensic passcode-recovery techniques on modern encrypted ones — with results confirmed during your free evaluation.
When someone you love passes away and their phone is locked, the data inside — final photos, last messages, contacts — can feel permanently out of reach. eProvided unlocks phones belonging to deceased owners with compassion, for families with the legal right to access the device.
Why official channels rarely work. Apple’s Legacy Contact and Google’s Inactive Account Manager both require advance setup before death — almost no one has done this. Families are left submitting formal requests, waiting weeks, and often receiving denials or partial access that leaves the phone still locked. Carrier requests address SIM restrictions while leaving the passcode lock untouched.
How we help. Our hardware-level and firmware-level techniques do not require Apple, Google, or the carrier — only documentation and the phone. Documentation we require: a death certificate plus an executor appointment, letter of administration, or proof of immediate family relationship (spouse, parent, adult child). Most deceased-owner unlock cases complete in 5–10 business days, with expedited service for estate, probate, or legal deadlines, and chain-of-custody documentation when cases enter legal proceedings. An optional full backup onto a USB drive or external SSD gives families a permanent archive independent of the device.
A real case — Samsung SM-S536DL. A customer contacted eProvided in early 2026 after his girlfriend passed away unexpectedly in December 2025. Her Samsung phone was locked with a passcode he did not know; he provided a death certificate and supporting identification, and needed the complete contents of the phone. eProvided unlocked it successfully, offered to copy everything onto a USB drive, and — at his choice — returned the phone itself fully unlocked, every photo and message accessible exactly as she left it. If you are in a similar situation, call (866) 857-5950 — we handle these cases with the care they require.
In missing-persons cases, child abductions, and authorized civil or criminal investigations, access to a locked phone’s location history, communications, and contacts can be time-critical. eProvided has provided forensic phone unlock services to law enforcement agencies and authorized investigators, delivering court-admissible results under strict chain-of-custody protocols. Every forensic engagement requires verification of authorization — agencies and authorized investigators may contact us at (866) 857-5950 for case-specific protocols.
Software tools operate within the phone’s operating system, which is designed to block them. Your passcode generates a master AES-256 key stored in a dedicated security chip — Secure Enclave, Knox, or Titan M — that destroys the key after too many wrong attempts. Third-party tools rely on OS vulnerabilities Apple and Google patch faster than they can be exploited.
How hardware-level unlocking works. Our lab uses forensic passcode-recovery techniques — the same general approach used by law-enforcement digital forensics labs — working below the phone’s operating system to systematically test and determine the correct passcode while defeating the failed-attempt lockout that would otherwise erase your data. The exact approach depends on the device generation and changes as manufacturers update their security, which is why every case starts with a free evaluation instead of a guaranteed method. This is a different scenario from a phone that is physically dead or destroyed rather than simply locked — for that, see our NAND flash chip-off recovery service below.
| DIY Software Unlock vs. eProvided Professional Unlock | ||
|---|---|---|
| Unlock Factor | DIY Software Tool | eProvided |
| Current iPhone / Galaxy on latest iOS / Android | No — modern Secure Enclave / Knox blocks all software bypass | Forensic passcode-recovery on the phone’s own security chip, confirmed during your free evaluation |
| “iPhone is Disabled” screen after wrong-passcode lockout | No — iTunes restore erases everything | Yes — passcode disabled at firmware level, data intact |
| Broken Face ID / Touch ID sensor | No — software cannot override hardware biometric | Yes — lock screen bypassed below the OS layer |
| Physically damaged phone (cracked, water-damaged) | No — software needs a working device | Yes — hardware-level techniques work even on phones that will not boot |
| Deceased owner’s locked phone | No — no path through Apple / carrier channels | Yes — with proper documentation (death certificate + executor proof) |
| Risk of permanent data loss during the attempt | High — Secure Enclave can erase keys after 10 failed tries | None — our hardware-level techniques are non-destructive to your data |

Our process is methodical, not guesswork, and built on 27+ years of hardware-level data work. Every case runs through the same four stages below, whether it's a simple forgotten PIN or a fully encrypted current-generation phone, so you always know exactly where your device stands and what happens next:
Throughout, we maintain strict privacy protocols: your phone is handled only by the specialists working your case, and your data is never accessed beyond what the unlock requires. Our lab has handled sensitive government and documented law enforcement engagements — every customer’s phone receives that same operational security standard. Most cases complete in 5–10 business days; the most complex current-generation devices can take 2–4 weeks, with rush options available.
The hardware-level and firmware-level techniques we apply to consumer locked phones are the same lab capabilities that supported documented work for NASA, the FBI, and the U.S. Department of the Navy. When NASA’s Helios solar aircraft went down into the Pacific Ocean, storage media aboard spent weeks submerged in saltwater — eProvided recovered the mission-critical data.
What that means for your locked phone: the same controlled lab environment, hardware-level diagnostic equipment, and firmware reverse-engineering expertise that handled mission-critical agency cases now handles the iPhone with the disabled screen or the Galaxy with the forgotten pattern lock — a 98% success rate on locked phone unlock cases across 27+ years.
It depends on the device model, the lock type, and how much lab work is required. Specialized phone-unlock forensics elsewhere commonly runs into the thousands of dollars — ours is a fraction of that. The evaluation is always free, and our No Data, No Data Recovery Fee guarantee means you pay only if we succeed.
| Locked Phone Unlock — What Drives the Price | ||
|---|---|---|
| Case Type | Typical Devices | Pricing |
| Lower-complexity unlock | Older Android without heavy encryption, pre-6.0 devices | Lower price tier |
| Standard modern unlock | Current iPhone, Knox-secured Samsung Galaxy, recent Pixel | Quoted at free evaluation on arrival |
| Estate / forensic / corporate | Deceased-owner, law-enforcement, IT-audit cases (documentation required) | Quoted at free evaluation on arrival |
These are general categories — your exact quote comes after the free evaluation, once our engineers have diagnosed the device. Visit our full pricing page for ranges, or start your free evaluation now — you do not pay until your phone is successfully unlocked.
For more reviews, read all 67 verified reviews on Trustpilot (linked above).
Yes — that is exactly what we do. When your locked phone leaves our lab it is unlocked: the old passcode, PIN, or pattern lock is disabled, the phone boots normally, and every app, photo, and message is present on the device. You receive your actual phone with full access restored, not an extracted copy — consistently, across all major brands and models, at a 98% success rate.
Yes. Our techniques are built for current-generation hardware. iPhone 16 with iOS 18 and Galaxy S25 with Knox are among the most encrypted consumer devices available, and we work on them regularly. The method is forensic passcode-recovery on the phone’s own Secure Enclave or Knox chip, working below the operating system — it takes longer, results vary by device condition, and your free evaluation gives you an honest success probability and timeline first.
Yes, with proper authorization. We require documentation establishing your legal right to access the device — typically a death certificate plus an executor appointment, letter of administration, or proof of immediate family relationship. Once verified, we proceed with the same lab techniques as any case, without needing Apple, Google, or the carrier. If you are navigating this during a difficult time, call (866) 857-5950.
We handle it. Many locked phones arrive with both a lock-screen issue and physical damage. Our hardware-level techniques are well-suited to damaged phones because they work below the OS entirely — a phone that cannot boot or charge is not an obstacle on its own, though severe physical damage may call for our data recovery service instead of an unlock. For wet devices, see our water-damaged phone recovery page below.
No data is erased and no factory reset is performed. Nothing changes beyond disabling the lock-screen credential itself — your apps, photos, and messages are exactly as you left them, and you will not be prompted for an Apple ID or Google account password to activate the phone afterward. A full backup before shipment is available as an optional add-on.
No — completely different services. Carrier unlocking removes a SIM restriction so your phone works on a different network, and your carrier handles that. What we do is bypass your phone’s lock screen — the forgotten passcode, disabled screen, pattern lock, or biometric failure that keeps you out of the phone itself. This is distinct from general cell phone data recovery, which we also offer.
Most cases complete within 5–10 business days of receipt. Older Android devices finish faster; current iPhones, Knox-secured Galaxy S-series, and Titan M Pixels can take 2–4 weeks for the most complex configurations. Expedited rush service is available, and you receive a firm timeline after the free evaluation.
Ready to Get Back Into Your Locked Phone?
Free evaluation, firm quote, then unlock. Unlocking iPhone, Samsung Galaxy, Pixel & Android since 1999 with a 98% success rate.
Get My Free EvaluationOr call (866) 857-5950
Locked out, or is the data damaged too? eProvided recovers and accesses every device class from one lab. Choose your case: