Locked Phone Unlock Service

Locked Phone Unlock Service: Your Phone Back, Password Disabled, Data Intact

Published: August 15, 2024 · Last updated May 22, 2026

You’re locked out of your phone. Maybe you forgot the passcode. Maybe you entered it wrong too many times and now the screen says “iPhone is Disabled.” Maybe your Face ID broke and the backup passcode has slipped your memory. Maybe a loved one passed away and their phone holds final photos and messages. Whatever the reason, eProvided’s locked phone unlock service solves it. We get into your locked phone using forensic-grade lab techniques, disable the old password, and return the device to you fully unlocked — with every photo, message, contact, and file exactly as you left it. Your phone comes back working. Password gone. Full access restored. No factory reset. No data erased.

We handle iPhone 16, iPhone 15, iPhone 14, iPhone 13, Samsung Galaxy S25, Galaxy S24, Galaxy S23, Galaxy A55, A54, A53, Google Pixel 9, Pixel 8, Pixel 8a, OnePlus 13, Motorola Edge, Moto G, and every major smartphone brand. Our Las Vegas lab has maintained a 98% success rate on locked phone unlock cases since 1999. If we can’t unlock your phone, you pay nothing — that is our No Data, No Data Recovery Fee guarantee applied to every unlock case.

Free Evaluation · No Data, No Data Recovery Fee · 1-866-857-5950

Important: This Is Not Carrier Unlocking

Before going further — “phone unlock” means two different things, and this page is about one specific kind. Carrier unlocking removes a SIM restriction so your phone works on a different network. That is handled by your carrier (AT&T, Verizon, T-Mobile) and has nothing to do with your lock screen or passcode.

What we do is completely different: we bypass your phone’s lock screen, remove or disable the passcode, PIN, pattern lock, or biometric requirement, and return the phone to you with full access. If your phone is locked because you forgot the password — not because of a carrier restriction — you are in the right place.

What You Get Back After We Unlock Your Phone

When eProvided completes your locked phone unlock case, here is exactly what you receive.

Your phone, returned to you unlocked:

• The old passcode, PIN, or pattern lock is disabled — the phone opens without any password
• All apps, settings, and preferences exactly as you left them
• Every photo, video, text message, contact, and app preserved completely
• The phone working normally as a phone — calls, apps, everything functional

Your data, intact on the device:

• Camera roll with every image and video
• Full text and iMessage conversation threads
• Contacts, call history, voicemails
• App data — WhatsApp, banking apps, social media, notes
• Documents, emails, health data — everything stored locally on the device

Optional: Full backup on USB or external drive. Before we return your phone, we can copy everything on it — every photo, video, text thread, contact, and app file — onto a USB drive, external SSD, or external hard drive of your choice. This optional backup service is especially valuable for deceased-owner cases, estate documentation, and any situation where you want a permanent second copy of the data independent of the device itself. Just let us know when you submit your case. If you only want the phone back unlocked, that is the default — no backup required.

Common Reasons People Need a Locked Phone Unlocked

The cases eProvided handles every day:

• Forgotten iPhone passcode — the 6-digit or alphanumeric code used so rarely it simply left memory
• “iPhone is Disabled” screen — triggered after too many incorrect passcode attempts; Apple’s screen gives no way forward except erasing the phone
• Forgotten Android pattern lock — the swipe sequence vanished; modern Android offers no built-in recovery without a factory reset
• Face ID or fingerprint sensor broken — water damage or a cracked screen killed the biometric; the backup passcode was never memorized because it was never needed
• Deceased loved one’s phone — a family member has passed; their locked phone holds final photos, messages, and memories that exist nowhere else
• Long-term storage — phone sat unused for months or years; the passcode is simply gone
• Security update changed behavior — an iOS 18 or Android 15 update triggered a passcode re-entry that exposed a forgotten backup code
• Child or family member locked it — a child entered the wrong passcode repeatedly; now the phone is disabled
• Legal or estate purposes — attorneys or executors need access for probate, litigation, or estate settlement
• Missing persons investigations — authorized investigators need forensic access to location history and communications

Every one of these situations has the same solution: a professional lab unlock that bypasses the lock screen, disables the old password, and returns the phone working.

Lock Type Comparison: PIN, Passcode, Pattern, Biometric

Every smartphone uses one of several lock screen technologies, and the type of lock on your device changes the unlock approach. Here is the quick reference for what we encounter in our Las Vegas lab:

Whether the lock on your phone is a 4-digit PIN, a 20-character alphanumeric passcode, a pattern swipe, or a broken Face ID with a forgotten fallback — the chip-off and firmware-level techniques we use in our lab bypass the credential at the hardware layer. The type of lock changes the lab time, not the success rate.

iPhone Unlock Service — Including Disabled iPhones

When your iPhone is locked or disabled, Apple’s official guidance is the same regardless of why: restore through iTunes or Finder, which erases everything on the device. If you have an iCloud backup, you might get your data back — but your photos since the last backup, messages, app data, and anything not backed up are gone permanently.

eProvided’s iPhone unlock service is the alternative Apple doesn’t tell you about. We unlock your iPhone at the hardware level, disable the passcode, and return your phone to you fully working — without restoring it, without erasing it, and without connecting it to Apple’s servers.

“iPhone is Disabled — Connect to iTunes”

This screen appears after too many incorrect passcode attempts. It is Apple’s Secure Enclave — a dedicated security chip — enforcing its lockout. The Secure Enclave holds the encryption keys for your device and counts every wrong attempt. After 10 incorrect entries, it can permanently erase those keys.

Our engineers work at the NAND chip level, reading and reconstructing the device’s data entirely below the Secure Enclave’s control. We then disable the passcode at the firmware level and return your iPhone unlocked and working.

Forgotten iPhone Passcode

You remember using your iPhone every day. You do not remember the 6-digit code you typed on setup three years ago. This is the most common iPhone unlock case we receive. The passcode is simply forgotten — no trauma, no damage, no drama. We remove it. Phone back in your hands.

Face ID Broken — Backup Passcode Forgotten

Water damage, a cracked screen, or hardware failure breaks the Face ID sensor. iOS immediately falls back to passcode-only access. The passcode you set as a backup two years ago and typed maybe once is now your only way in — and it’s gone. Apple says restore. We say unlock.

iPhone Models We Unlock

iPhone 16 series: iPhone 16 Pro Max, iPhone 16 Pro, iPhone 16 Plus, iPhone 16
iPhone 15 series: iPhone 15 Pro Max, iPhone 15 Pro, iPhone 15 Plus, iPhone 15
iPhone 14 series: iPhone 14 Pro Max, iPhone 14 Pro, iPhone 14 Plus, iPhone 14
iPhone 13 series: iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13 mini, iPhone 13
iPhone 12 series: iPhone 12 Pro Max, iPhone 12 Pro, iPhone 12 mini, iPhone 12
iPhone 11 series: iPhone 11 Pro Max, iPhone 11 Pro, iPhone 11
iPhone X series: iPhone XS Max, iPhone XS, iPhone XR, iPhone X
iPhone SE: SE 3rd generation, SE 2nd generation, SE 1st generation
Earlier models: iPhone 8 Plus, 8, 7 Plus, 7, 6s Plus, 6s, 6 Plus, 6
iOS versions covered: iOS 18, iOS 17, iOS 16, iOS 15, iOS 14, and earlier

Android Phone Unlock Service — Pattern Lock, PIN, and Password Removal

Android phones offer multiple lock types — PIN, password, pattern, fingerprint, face — and forgetting any of them creates the same problem: you cannot get into your own phone without a factory reset that erases everything. eProvided bypasses Android lock screens, removes the password or pattern lock, and returns your phone unlocked regardless of manufacturer.

Forgotten Android Pattern Lock

Pattern locks feel intuitive. Trace the same shape thousands of times, and one day the muscle memory simply disappears. Modern Android versions removed the “forgot pattern” recovery option in Android 6.0, leaving factory reset as the only official path. Our lab bypasses the pattern lock at the chip level without triggering a reset — phone comes back unlocked, everything on it intact.

Samsung Galaxy Unlock Service

Samsung Galaxy devices add Knox — Samsung’s hardware security platform — on top of Android’s encryption. Our engineers have developed specific techniques for Knox-secured Samsung devices through years of Galaxy unlock work. Pattern lock, PIN, or password — we remove it, phone returned unlocked. Our Samsung Galaxy data recovery work continues to drive new unlock techniques as Samsung evolves Knox.

Google Pixel Unlock Service

Pixel phones use the Titan M security chip, Google’s equivalent of Apple’s Secure Enclave. We handle them and provide an honest success probability assessment during your free evaluation.

OnePlus, Motorola, and Other Android Phones

OnePlus, Motorola, Nokia, and most other Android manufacturers use standard Android encryption without Knox or Titan M. These devices achieve the highest success rates in our Android unlock program.

The Android Encryption Dividing Line

For Android devices prior to version 6.0, our process bypasses the lock screen directly with the highest possible success rates. For Android 6.0 and later — which introduced mandatory full-disk encryption — our chip-off extraction and proprietary decryption techniques deliver strong success rates across all major manufacturers. Complex configurations on flagship devices may take additional lab time; we quote timelines honestly before work begins.

Every Phone We Unlock — Complete Brand and Model List

If your phone is not listed above by name, call us anyway. This list covers the most searched models — we unlock smartphones from every major manufacturer. Not sure what model you have? The model number is usually on the back of the phone, in Settings → About Phone, or on the original box.

Apple iPhone — All Models Unlocked

iPhone 16 Pro Max · iPhone 16 Pro · iPhone 16 Plus · iPhone 16 · iPhone 15 Pro Max · iPhone 15 Pro · iPhone 15 Plus · iPhone 15 · iPhone 14 Pro Max · iPhone 14 Pro · iPhone 14 Plus · iPhone 14 · iPhone 13 Pro Max · iPhone 13 Pro · iPhone 13 mini · iPhone 13 · iPhone 12 Pro Max · iPhone 12 Pro · iPhone 12 mini · iPhone 12 · iPhone 11 Pro Max · iPhone 11 Pro · iPhone 11 · iPhone XS Max · iPhone XS · iPhone XR · iPhone X · iPhone SE (3rd gen) · iPhone SE (2nd gen) · iPhone SE (1st gen) · iPhone 8 Plus · iPhone 8 · iPhone 7 Plus · iPhone 7 · iPhone 6s Plus · iPhone 6s · iPhone 6 Plus · iPhone 6

Samsung Galaxy — All Series Unlocked

S-series flagship: Galaxy S25 Ultra · S25+ · S25 · S24 Ultra · S24+ · S24 · S23 Ultra · S23+ · S23 · S22 Ultra · S22+ · S22 · S21 Ultra · S21+ · S21 · S20 Ultra · S20+ · S20 · S10+ · S10 · S10e · S9+ · S9

A-series (most purchased Samsung phones): Galaxy A55 · A54 · A53 · A52s · A52 · A51 · A35 · A34 · A33 · A32 · A25 · A24 · A23 · A22 · A15 · A14 · A13 · A12 · A03s · A02s

Z Fold and Z Flip: Galaxy Z Fold 6 · Z Fold 5 · Z Fold 4 · Z Fold 3 · Z Flip 6 · Z Flip 5 · Z Flip 4 · Z Flip 3

Note series: Galaxy Note 20 Ultra · Note 20 · Note 10+ · Note 10 · Note 9 · Note 8

TracFone, Straight Talk & prepaid Samsung: SM-S536DL · SM-A536DL · SM-A135U1 · SM-A326U1 · SM-A025U1 · and all carrier-assigned Samsung model numbers

Google Pixel — All Models Unlocked

Pixel 9 Pro XL · Pixel 9 Pro Fold · Pixel 9 Pro · Pixel 9 · Pixel 8 Pro · Pixel 8 · Pixel 8a · Pixel 7 Pro · Pixel 7 · Pixel 7a · Pixel 6 Pro · Pixel 6 · Pixel 6a · Pixel 5 · Pixel 4a 5G · Pixel 4a · Pixel 4 XL · Pixel 4 · Pixel 3a XL · Pixel 3a

OnePlus — All Models Unlocked

OnePlus 13 · OnePlus 12 · OnePlus 11 · OnePlus 10 Pro · OnePlus 10T · OnePlus 9 Pro · OnePlus 9 · OnePlus 8 Pro · OnePlus 8 · OnePlus Nord N30 5G · Nord N20 5G · Nord CE 3 · Nord CE 2

Motorola — All Models Unlocked

Moto Edge 50 Pro · Edge 50 Ultra · Edge 50 · Edge 40 Pro · Edge 40 · Edge 30 Pro · Moto G Power 2025 · Moto G Power 2024 · Moto G Stylus 2024 · Moto G Stylus 5G · Moto G Play 2024 · Moto G 5G 2024 · Moto G 5G 2023 · Moto G Pure · Moto E series · Motorola Razr+ (2024) · Motorola Razr (2024)

LG — Discontinued but Still in Use

LG V60 ThinQ · LG V50s ThinQ · LG V40 ThinQ · LG G8 ThinQ · LG G7 ThinQ · LG Stylo 6 · LG Stylo 5 · LG Stylo 4 · LG K51 · LG K40 · LG K31 · LG Velvet · LG Wing

Other Brands We Unlock

Nokia G400 · G300 · C300 · TCL 30 series · TCL 20 series · Alcatel series · ZTE Blade series · BlackBerry Android models · Sonim · CAT phones (Caterpillar rugged Android) · Blu phones

Prepaid and carrier-specific brands: Cricket Wireless Android phones · Consumer Cellular Android phones · TracFone Android phones · Straight Talk Android phones · Total Wireless Android phones · Boost Mobile Android phones · Metro by T-Mobile Android phones

Unlocking a Deceased Loved One’s Phone

When someone you love passes away and their phone is locked, the data inside — final photos, last messages, contacts for the people who need to know — can feel permanently out of reach. eProvided unlocks phones belonging to deceased owners with compassion and with the thoroughness these situations deserve.

Why Official Channels Rarely Work

Apple’s Legacy Contact program and Google’s Inactive Account Manager both require advance setup by the account holder before death. Almost no one has done this. Families are left submitting formal requests with death certificates, waiting weeks, and frequently receiving denials or partial access that leaves the phone itself still locked.

Carrier requests face the same barriers: documentation requirements, multi-week timelines, and outcomes that address SIM restrictions but leave the passcode lock completely untouched.

How eProvided Unlocks a Deceased Person’s Phone

Our chip-off and firmware-level techniques do not require Apple’s cooperation. They do not require the carrier. They require documentation and they require the phone. We bypass the lock, disable the passcode, and return the device to the family fully unlocked — with every photo, message, and memory accessible.

Documentation we require: A death certificate plus one of the following: an executor appointment, letter of administration, or proof of immediate family relationship (spouse, parent, adult child). Our team reviews documentation quickly — we understand these calls come during grief.

Timeline: Most deceased-owner unlock cases complete in 5–10 business days. Expedited service is available for cases with estate, probate, or legal deadlines. Chain-of-custody documentation available for cases entering legal proceedings.

We also offer an optional full backup — every photo, video, text, and file copied onto a USB drive or external SSD — so you have a permanent archive of the data that does not depend on the phone staying charged and functional. Some families want both. Some just want the phone. You decide.

Real Case: Samsung SM-S536DL — Deceased Girlfriend, December 2025

A customer contacted eProvided in early 2026 after his girlfriend passed away unexpectedly in December 2025. Her Samsung smartphone was locked with a passcode he did not know. He provided a death certificate and supporting identification documentation. He needed everything recovered — photos, videos, texts, deleted messages, call history, social media, app data, and the complete contents of the phone.

eProvided unlocked the phone successfully. We offered to copy everything onto a USB drive as a backup before returning it. He decided the phone itself was all he needed. The phone was returned to him fully unlocked — password disabled, every photo, message, and memory accessible exactly as she left it.

Device: Samsung SM-S536DL. Result: Complete success.

If you are in a similar situation, call 1-866-857-5950. We handle these cases with the care they require.

Forensic Phone Unlock for Investigations

In missing persons cases, child abductions, and authorized civil or criminal investigations, access to a locked phone’s location history, communications, and contacts can be time-critical. eProvided has provided forensic phone unlock services to law enforcement agencies and authorized investigators, delivering court-admissible results under strict chain-of-custody protocols.

Every forensic engagement requires verification of authorization. Law enforcement agencies and authorized investigators: contact us directly at 1-866-857-5950 for case-specific protocols.

Why DIY Methods and Software Tools Fail — and Why Our Lab Succeeds

Every method most people try before calling us fails for the same reason: software tools operate within the phone’s operating system, and the phone’s operating system is specifically designed to block them.

What Modern Phone Encryption Does

When you set a passcode, your phone uses it to generate a master encryption key — AES-256, the same cipher used by government agencies — that scrambles every file on the device. The key is stored in a dedicated security chip (Apple’s Secure Enclave on iPhones, Samsung’s Knox security module on Galaxy devices, Google’s Titan M on Pixels). Enter the wrong passcode enough times and the chip either locks access to the key permanently or destroys it.

Third-party software unlock tools rely on vulnerabilities in the operating system that Apple and Google patch faster than exploit developers can publish them. iOS 17 and iOS 18 have closed every known software bypass on hardware from the last five years. Any tool advertising “unlock iPhone without data loss” on modern hardware is either targeting a device Apple no longer supports or is simply fraudulent.

How Chip-Off Unlocking Works

Our engineers physically remove the NAND memory chip from the phone’s logic board under controlled lab conditions. We read the chip directly using forensic hardware that interfaces with the chip without going through the phone’s operating system at all. We reconstruct the file system, apply our proprietary decryption and bypass techniques, and disable the lock at the firmware level. The phone boots up unlocked. Your data is exactly where it was.

This is not a software exploit. It is not a brute-force passcode guess. It is hardware-level access that no amount of software security can prevent — because it bypasses the software entirely.

This is why we succeed in cases where customers have already tried three software tools, visited a phone repair shop, and been told there is no solution. There is a solution. It is in our lab. Our NAND flash chip-off methodology is the same technique we use across cell phones, USB drives, microSD cards, and SSDs.

Our Locked Phone Unlock Process

1. Free Evaluation — Ship your locked phone or bring it to our Las Vegas lab. We identify the device, the lock type, the encryption configuration, and any physical damage within 24–48 hours of receipt. No charge.
2. Honest Quote — We provide a firm price and timeline before any work begins. We tell you honestly if your specific device presents unusual challenges. No surprises.
3. Lab Unlock — Our engineers perform chip-off extraction, firmware bypass, or our applicable technique for your device. Lock screen defeated. Passcode disabled at the firmware level.
4. Verification — We confirm the phone boots unlocked, all data is present and accessible, and everything functions normally before it leaves our lab.
5. Optional Backup — Before shipping, we can copy everything on the phone — photos, videos, texts, contacts, app data — onto a USB drive, external SSD, or external hard drive. Especially valuable for deceased-owner cases and estate situations. Just request it when you submit.
6. Your Phone Back — Returned to you fully unlocked. Old password gone. Every app, photo, and message where you left it. The phone works. You have full access.

Throughout the process, we maintain strict privacy protocols. Your phone is handled only by the specialists working your case. Your data is never accessed beyond what the unlock process requires. Our lab has handled sensitive government cases and documented law enforcement engagements — every customer’s phone receives that same operational security standard.

What Our Clients Say

Read more verified customer reviews on Trustpilot or join the discussion on r/eProvided.

Frequently Asked Questions: Locked Phone Unlock

Can you actually unlock my phone and give it back to me working?

Yes — that is exactly what we do. When your locked phone leaves our lab, it is unlocked. The old passcode, PIN, or pattern lock is disabled. The phone boots normally, opens without any password, and every app, photo, message, and file is present and accessible on the device. You are not receiving an extracted copy of your data. You are receiving your actual phone, fully working, with full access restored. Our 98% success rate reflects how consistently we achieve this result across all major smartphone brands and models.

How do you unlock a phone without knowing the password?

We work at the hardware level — specifically at the NAND flash memory chip inside your phone. Our engineers physically remove the chip from the logic board, interface with it using forensic hardware that bypasses the phone’s operating system entirely, and reconstruct the device’s file system. We then apply proprietary firmware-level techniques to disable the lock screen credential. The phone boots up with the passcode disabled. This process works because it never interacts with the phone’s security software at all — it reads and modifies the chip directly, underneath every layer of software protection the phone has.

Does this work on iPhone 16 and Samsung Galaxy S25?

Yes. Our techniques are developed specifically for current-generation hardware. iPhone 16 with iOS 18 and Samsung Galaxy S25 with Knox security are among the most encrypted consumer devices available — and they are cases we handle regularly. Modern phones are more technically demanding and take longer, but our chip-off and firmware bypass methods work on them. During your free evaluation, we assess your specific device model and configuration and provide an honest success probability and timeline before any work begins.

Can you unlock a phone that belonged to a deceased person?

Yes, and this is one of the most important services we provide. We require documentation establishing your legal right to access the device — typically a death certificate plus an executor appointment, letter of administration, or proof of immediate family relationship. Once documentation is verified, we proceed with the unlock using the same lab techniques as any other case. The phone is returned to you fully unlocked with all data intact. We do not require Apple’s or Google’s cooperation, and we do not depend on the carrier. If you are navigating this during a difficult time, call us at 1-866-857-5950 — our team handles these calls carefully.

What if the phone is also physically damaged?

We handle it. Many of the locked phones we receive have both a lock screen issue and physical damage — water damage that broke Face ID and corroded the logic board, a cracked screen causing phantom input that triggered the passcode lockout, a broken charging port preventing iTunes restore. Our lab addresses physical damage and the lock screen bypass simultaneously. The chip-off process is particularly well-suited to physically damaged locked phones because it bypasses the phone’s operating system entirely — a phone that cannot boot or charge is not an obstacle for chip-off work.

How long does locked phone unlocking take?

Most cases complete within 5–10 business days from the time we receive your phone at our Las Vegas lab. Older Android devices with simpler encryption often finish faster. Current-generation iPhones, Samsung Galaxy S-series with Knox, and Google Pixel devices with Titan M take longer — typically 2–4 weeks for the most complex configurations. We offer expedited rush service for urgent situations. You receive a firm timeline quote after our free evaluation, before any work begins, with no obligation to proceed.

Will anything on my phone be changed or erased during the unlock process?

No data is erased. No factory reset is performed. No settings are changed beyond disabling the lock screen credential itself. Your apps are exactly as you left them. Your photos are exactly as you left them. Your messages are exactly as you left them. The only thing that changes is that the phone is now accessible — the old passcode, pattern, or PIN is disabled. You will also not be prompted for an Apple ID or Google account password to activate the phone after the unlock. If you want a full backup copy of everything on the phone before it ships back to you, we offer that as an optional add-on — we copy all data onto a USB drive, external SSD, or external hard drive of your choice.

Is this the same as carrier unlocking?

No — these are completely different services. Carrier unlocking removes a SIM restriction so your phone can work on a different network. Your carrier handles that. What we do is bypass your phone’s lock screen — the forgotten passcode, disabled screen, pattern lock, or biometric failure that prevents you from getting into the phone itself. If your phone shows a lock screen that you cannot get past because you forgot the credential, we are the right service. If your phone works fine but you want to use it on a different carrier, contact your carrier.

How much does locked phone unlocking cost?

Pricing depends on the device model, the lock type, and the complexity of the bypass required. Older Android devices without heavy encryption start at a lower price tier. Current iPhones and Knox-secured Samsung Galaxy devices require more lab time and are priced accordingly. Every case begins with a free evaluation — we assess your phone at no charge and provide a firm price before any work starts. You do not pay until your phone is successfully unlocked. Our No Data, No Data Recovery Fee guarantee means if we cannot unlock your phone, there is no charge for the attempt. View our pricing page for general ranges.

Common Lock Failure Patterns We See Every Week

The locked phones we receive in our Las Vegas lab fall into one of seven recurring failure categories, and the right diagnosis determines whether we use chip-off, firmware bypass, or a hybrid approach:

• Forgotten 6-digit passcode after long disuse — the phone hasn’t been used for months; muscle memory of the passcode is gone. Most common case across iPhone and Galaxy.
• “iPhone is Disabled” lockout — too many wrong passcode attempts. Apple’s Secure Enclave is one bad guess away from erasing the encryption keys permanently. Time-sensitive.
• Pattern lock muscle memory lost — the swipe sequence vanished. Android 6.0+ removed the “forgot pattern” recovery option, leaving factory reset as the only built-in path.
• Face ID / fingerprint sensor failure after water or impact damage — iOS / Android immediately falls back to passcode-only. The backup passcode was set years ago and rarely typed; now forgotten.
• iOS or Android security update triggered fresh passcode prompt — the device hasn’t been restarted in weeks; an OS update forces a credential re-entry that surfaces a forgotten code.
• Child or family member entered wrong passcode repeatedly — the phone is now disabled; family wants the photos and messages back without factory reset.
• Deceased loved one’s locked phone — family inherited the device; carrier and Apple / Google won’t help; the phone holds final photos and conversations.

If your phone fits any of these patterns, every unlock case starts with a free evaluation — No Data, No Data Recovery Fee.

Unlock by Case Category: Personal, Estate, Forensic, Corporate

Different unlock cases need different documentation and chain-of-custody protocols. Here is how our lab handles each:

• Personal — your own phone — standard photo ID + signed work authorization; fastest turnaround, typical 5–10 business days.
• Estate — deceased owner — death certificate plus executor appointment, letter of administration, or proof of immediate family relationship. We work compassionately with grieving families and offer expedited service for probate deadlines.
• Forensic — law enforcement, missing persons, child abduction — verified agency credentials, chain-of-custody documentation, court-admissible reporting. Standard NDA available; expedited service when location data could save a life.
• Corporate — ex-employee device, IT audit — signed corporate authorization on company letterhead, proof of asset ownership. We handle Apple ID and Google Workspace activation lock scenarios.
• Legal — attorney litigation, divorce, insurance — subpoena or signed retainer; chain-of-custody documentation that holds up in court.

For all five categories, our chip-off and firmware-level unlock techniques deliver the same 98% success rate — only the paperwork changes.

Phone Brand Security Comparison: Knox, Titan M, Secure Enclave

Different phone brands use different hardware security chips, and the chip determines how complex the unlock becomes. Here is the quick reference:

Whatever brand and chip you have, the free evaluation tells you honestly what success probability and timeline to expect before any work begins.

Used by NASA & FBI: The Lab Capabilities Behind Our Unlock Service

The chip-off and firmware-level techniques we apply to consumer locked phones are the same lab capabilities that supported documented work for NASA Helios mission storage recovery, FBI investigations, and U.S. Department of the Navy data integrity programs. eProvided has consulted on JPL Mars Rover data glitch analysis and on storage planning for future mission hardware.

What this means for your locked phone: every consumer unlock case benefits from 27+ years of professional-grade hardware-level data work. The same controlled lab environment, the same chip extraction equipment, the same firmware reverse-engineering expertise that handled mission-critical agency cases now handles the iPhone with the disabled screen or the Galaxy with the forgotten pattern lock. We have maintained a 98% success rate on locked phone unlock cases across that entire history.

Every unlock case starts with a free evaluation — No Data, No Data Recovery Fee.

Locked Phone Unlock in Action

Our engineers perform locked phone unlocks using the same chip-off and firmware-level NAND techniques shown in this video. The lab process for a locked iPhone or Galaxy is structurally identical to memory-card NAND recovery — we read the silicon directly, below every layer of software protection. Have questions about whether your specific phone fits this method? Click to chat with our team live — or call toll-free at 1-866-857-5950.

Have a Samsung phone? See our Samsung Galaxy S24 Ultra recovery.