Partner Program · Labs, Shops & Organizations
Become a Data Recovery Partner
What Is the eProvided Partner Program?
The partner program is a wholesale arrangement for repair shops, IT firms and other recovery labs. You send us failed USB, SD, microSD and SSD cases at partner pricing and keep the customer. Every case starts with a free evaluation, under No Data, No Data Recovery Fee, and our lab has worked since 1999 at a 98% success rate.
“A shop that sends us the case it cannot read keeps the customer and loses nothing. That is the whole idea.” — Bruce Cullen, founder, eProvided
A customer hands you a USB stick that snapped at the connector, or an SD card that now reads as empty. Most shops stop there and send the customer away. As an eProvided data recovery partner, you pass the case to a lab that works on NAND flash every week, starting with the bench where we recover failed USB sticks, and the customer never leaves you. Call us toll free at (866) 857-5950 for your sales person code, then register below at partner pricing.
Why Partners Send Us Their Flash Cases
Flash media fails in ways a general repair bench cannot read. The data sits on NAND memory behind a controller that scrambles and spreads it, so a dead connector or a corrupted card is not a software job. A partner program lets you say yes to that customer instead of no.
You keep the customer
The customer stays yours. You send the failed device to our lab, and we report back to you.
You stop turning work away
Shops, IT firms and recovery labs all see flash cases they cannot finish. Partner pricing lets you take those jobs without buying a NAND reader or learning controller layouts. The difference between a lost sale and a billable job is one phone call.
You get an answer before paid work starts
Every partner case starts with a free evaluation. We tell you what is recoverable before any paid work is approved, and the same guarantee applies to your customer as to ours: No Data, No Data Recovery Fee.
Types of Devices Recovered
Partner cases cover the four device families below. If a customer’s device fits one of them, send it to us under your partner account instead of turning the job away.
- Any USB flash drive, thumb drive or jump drive, including snapped connectors and monolithic sticks.
- Any SSD type device, PCIe and SATA. Modern SSDs are handled by reviving the original controller, because the drive’s encryption key lives inside it.
- Any camera card: CompactFlash, SD, SDHC, microSD and MS Pro Duo.
- All and any other storage device types. Ask us when you call.
Type of Data Recovery Provided
Work falls into two tiers. The tier depends on what failed, and we confirm it at evaluation before a partner case goes ahead. Reading a raw NAND dump is only the first step in advanced work, because the controller spread the data across the chip, and the files come back only after that layout is solved. Our engineers do that chip-level NAND work every day.
| Partner Recovery Tiers and Typical Cases | ||
|---|---|---|
| Typical Case | Tier | What We Do |
| Deleted or formatted files | 1. Basic | Software recovery of deleted or formatted files from a working device |
| Intermittent USB stick | 1. Basic | Minor microscopic repair and minor circuit manipulation |
| Snapped USB connector | 1 or 2 | Repair the connector, or read the NAND memory directly if repair is not enough |
| Monolithic stick, SD or microSD that no longer responds | 2. Advanced | NAND chip extraction and a raw dump of the flash memory |
| SSD that is not detected | 2. Advanced | Revive the original controller, since the encryption key is bound to it |
| Scrambled raw NAND dump | 2. Advanced | RAW hexadecimal data assembly and algorithm solving |
Not sure which tier a case falls into?
Describe the device to a Data Recovery Advisor. We will tell you which tier applies before you register.
Call (866) 857-5950How a Partner Case Works
The program has two parts: a one-time registration, then the cases you send. Here is the path from first call to returned data.
- Call for your sales person code. The registration form asks for it, and our advisors give it to you when we speak.
- Register once. Complete the partner form below with your company details and create a password for your partner account.
- Receive your partner ID code. It arrives by email after registration, and you quote it with every case.
- Send the failed device to our lab at 9527 Knopfler Ln, Las Vegas, NV 89148, with the customer details you want attached to the case.
- Get the evaluation first. We report what is recoverable to you, before any paid work is approved. If we recover no data, there is no data recovery fee.
Your customer relationship stays yours throughout. Questions about timing, shipping or pricing for your volume are best answered by phone. For a plain-language view of how the program works from the partner side, read our guide to becoming a data recovery partner.
Ready to register?
The form takes a few minutes. Have your sales person code ready.
Register as a PartnerWhat Customers Say
Partner Program Questions
Register as a Partner
Fields marked * are required. You will create a password for your partner account as part of registration. Call (866) 857-5950 first if you do not yet have a sales person code.
Prefer to talk it through first?
Our Data Recovery Advisors are standing by to explain partner pricing and shipping.
Call (866) 857-5950Contact eProvided
Phone: (866) 857-5950
Email: contact@eprovided.com
Address: 9527 Knopfler Ln., Las Vegas, NV 89148
Partners often ask about camera cards before they ship one. Our page on cracked or wet memory cards shows what we check first, and the same free evaluation applies to every partner case.
Cases Partners Send Us
These are the recovery services behind the partner program: