iPhone Unlock · Android Unlock · Disabled iPhone · Forgotten Passcode · Pattern Lock · Samsung Galaxy · Google Pixel

Locked Phone Unlock Service — iPhone, Samsung Galaxy & Android Passcodes Removed, Data Intact

Used by NASA · the FBI · the U.S. Dept of the Navy · Since 1999 · 98% Success Rate
98%
Average Success Rate on Locked Phone Unlock Cases
Free Evaluation • No Data, No Data Recovery Fee • 27+ Years • 4.9/5 on Trustpilot (67 reviews)

A locked phone unlock service is a professional lab procedure that disables a forgotten passcode, PIN, pattern lock, or broken biometric on your own smartphone and returns the device fully unlocked — with every photo, message, and file intact. eProvided’s locked phone unlock service gets into your locked iPhone or Android using forensic-grade, hardware-level techniques, removes the old password, and hands the phone back working — no factory reset, no data erased. Call (866) 857-5950 or start your free evaluation.

You are locked out of your phone. Maybe you forgot the passcode, entered it wrong too many times until the screen reads “iPhone is Disabled,” broke Face ID and forgot the backup passcode, or inherited a deceased loved one’s locked phone. Whatever the reason, our lab disables the lock and returns the device fully unlocked — every photo, message, contact, and app exactly as you left it. Your phone comes back working. Password gone. Full access restored.

We unlock current and older iPhone, Samsung Galaxy, Google Pixel, OnePlus, Motorola, and effectively every major smartphone brand, with a 98% success rate on locked phone unlock cases since 1999. If we cannot unlock your phone, you pay nothing — our No Data, No Data Recovery Fee guarantee on every unlock case. See our federal & aerospace work.

Important: This Is Not Carrier Unlocking

Locked smartphone showing forgotten passcode lock screen — eProvided unlocks iPhone and Android passcodes at the hardware level
Forgot your passcode? We disable the lock at the hardware level and return the phone unlocked.

“Phone unlock” means two very different things, and this page is about one specific kind. Carrier unlocking removes a SIM restriction so your phone works on a different network — handled by your carrier (AT&T, Verizon, T-Mobile) and unrelated to your lock screen or passcode.

What we do is completely different. We bypass your phone’s lock screen and remove or disable the passcode, PIN, pattern lock, or biometric requirement, returning the phone with full access. If your phone is locked because you forgot the password — not because of a carrier restriction — you are in the right place. This is passcode and lock removal on a device you own or are legally authorized to access; it is not SIM unlocking and not activation-lock bypassing for resale.

What Do You Get Back After We Unlock Your Phone?

When eProvided completes your locked phone unlock case, you receive your actual phone — not an extracted copy — returned fully working. The old passcode, PIN, or pattern lock is disabled and the phone opens without any password, while everything stays exactly as you left it: every photo, video, text and iMessage thread, contact, call record, and all locally stored app data (WhatsApp, banking, social media, notes, emails, health). Optionally, before we ship, we can copy everything onto a USB drive or external SSD of your choice — a permanent second copy independent of the device, especially valuable for deceased-owner and estate cases. If you only want the phone back unlocked, that is the default.

Locked Out of Your Phone? We Get You Back In.

Free evaluation on every unlock case — iPhone, Samsung Galaxy, Pixel, OnePlus & more, any lock type. No Data, No Data Recovery Fee.

Get My Free Evaluation

Or call (866) 857-5950

What Are the Common Reasons People Need a Locked Phone Unlocked?

These are the cases our lab handles every day. If yours sounds familiar, the solution is the same: a professional lab unlock that bypasses the lock screen, disables the old password, and returns the phone working.

  • Forgotten iPhone passcode — the 6-digit or alphanumeric code used so rarely it simply left memory.
  • “iPhone is Disabled” screen — triggered after too many incorrect passcode attempts; Apple offers no way forward except erasing the phone.
  • Forgotten Android pattern lock — the swipe sequence vanished, and modern Android offers no built-in recovery without a factory reset.
  • Face ID or fingerprint sensor broken — water damage or a cracked screen killed the biometric, and the rarely-typed backup passcode is now forgotten.
  • Deceased loved one’s phone — with proper authorization, a passed family member’s locked phone holds final photos and messages that exist nowhere else.
  • Long-term storage or a security update — the phone sat unused for months, or an iOS/Android update forced a passcode re-entry, surfacing a forgotten code.
  • Legal, estate, or authorized investigations — attorneys, executors, law enforcement, and authorized investigators need lawful access for probate, litigation, or time-critical cases.

Which Lock Types Can You Bypass? PIN, Passcode, Pattern & Biometric

Every smartphone uses one of several lock-screen technologies, and the lock type changes the lab approach — not the outcome:

Lock Type Comparison: What We Bypass
Lock TypeDevicesTypical Failure Mode
Numeric PIN (4–6 digits)All iPhone, AndroidForgotten code after long disuse
Alphanumeric passcodeiPhone, Samsung KnoxDisabled-iPhone screen, Knox lockout
Pattern lock (swipe shape)Samsung, Pixel, OnePlus, MotorolaMuscle memory lost; no recovery option since Android 6.0
Face ID / Face UnlockiPhone X+, Pixel 4+, Galaxy S+Sensor broken from water or cracked screen; fallback passcode forgotten
Touch ID / fingerprintiPhone 6s–8/SE, all AndroidSensor failure; fallback PIN gone
Carrier SIM PUKAny GSM deviceSIM PIN locked — a different service, not what we do

Whether the lock is a 4-digit PIN, a long alphanumeric passcode, a pattern swipe, or a broken Face ID with a forgotten fallback, our chip-off and firmware-level techniques bypass the credential at the hardware layer. The type of lock changes the lab time, not the success rate.

iPhone Unlock Service — Including Disabled iPhones

iPhone, Samsung Galaxy, and Google Pixel lock screens — eProvided unlocks all major smartphone brands and operating systems
Whatever the lock — PIN, passcode, pattern, or broken biometric — we bypass it at the hardware layer.

When your iPhone is locked or disabled, Apple’s official guidance is always the same: restore through iTunes or Finder, which erases everything. With an iCloud backup you might get some data back, but photos since the last backup, messages, and app data are gone permanently. Our iPhone unlock service is the alternative Apple does not mention: we unlock your iPhone at the hardware level, disable the passcode, and return it fully working — without restoring it, erasing it, or connecting it to Apple’s servers.

“iPhone is Disabled — Connect to iTunes.” This screen appears after too many incorrect passcode attempts. It is Apple’s Secure Enclave — a dedicated security chip that holds the encryption keys and counts every wrong attempt — enforcing its lockout, and after 10 it can permanently erase those keys. Our engineers work at the NAND chip level, reading the data entirely below the Secure Enclave’s control, then disable the passcode at the firmware level and return your iPhone unlocked and working.

Forgotten iPhone passcode is the most common case we receive — the 6-digit code typed once at setup, now gone. Face ID broken, backup passcode forgotten is next: a broken sensor sends iOS to passcode-only, and the rarely-typed backup code is your only way in. Apple says restore. We say unlock — across the iPhone 16, 15, 14, 13, 12, 11, X, SE, and earlier families and every iOS version from 18 back.

Android Phone Unlock Service — Pattern Lock, PIN & Password Removal

Android phones offer multiple lock types — PIN, password, pattern, fingerprint, face — and forgetting any of them creates the same problem: no way into your own phone without a factory reset that erases everything. eProvided bypasses Android lock screens, removes the password or pattern lock, and returns your phone unlocked regardless of manufacturer.

Forgotten Android pattern lock. Trace the same shape thousands of times and one day the muscle memory disappears. Android 6.0 removed the “forgot pattern” recovery option, leaving factory reset as the only official path. Our lab bypasses the pattern lock at the chip level without triggering a reset — phone comes back unlocked, everything intact.

Samsung Galaxy unlock service. Galaxy devices add Knox — Samsung’s hardware security platform — on top of Android’s encryption. Our engineers have developed specific techniques for Knox-secured Samsung devices over years of Galaxy unlock work; pattern lock, PIN, or password, we remove it. That same expertise feeds our broader cell phone data recovery work.

Google Pixel unlock service. Pixel phones use the Titan M security chip, Google’s equivalent of the Secure Enclave; we handle them with an honest success-probability assessment during your free evaluation. OnePlus, Motorola, Nokia, and most other Android makers use standard encryption without Knox or Titan M and see the highest success rates. For Android before 6.0 we bypass the lock screen directly; for 6.0 and later (mandatory full-disk encryption), our chip-off extraction and proprietary decryption deliver strong results across all manufacturers.

Forgot Your Passcode or Pattern? Lab Unlock Available.

Free evaluation — used by NASA & the U.S. government, 98% average unlock success. No Data, No Data Recovery Fee.

Get My Free Evaluation

Or call (866) 857-5950

Every Phone We Unlock: Brands & Models

If your phone is not named here, call us anyway — we unlock smartphones from every major manufacturer (the model number is on the back of the phone, in Settings → About Phone, or on the box). In short, we unlock:

  • Apple iPhone — every model from the current iPhone 16 and 15 families back through the 14, 13, 12, 11, X, SE, and older 8/7/6s/6 series.
  • Samsung Galaxy — the full S-series (S25–S9), the high-volume A-series, Z Fold and Z Flip foldables, the Note line, and carrier-specific prepaid SM-assigned models.
  • Google Pixel — the Pixel 9 family through the 8, 7, 6, 5, 4, and 3a, including Pro and “a” variants.
  • OnePlus & Motorola — OnePlus flagships and Nord; Motorola Edge, Moto G, Moto E, and Razr foldables.
  • LG, Nokia, TCL, Alcatel, ZTE, rugged brands (CAT, Sonim, BLU), and prepaid/carrier Android from Cricket, Consumer Cellular, TracFone, Straight Talk, Total Wireless, Boost Mobile, and Metro by T-Mobile.

Whatever the brand, once our engineers reach the raw NAND and disable the lock at the firmware level, your phone comes back unlocked with your data intact.

Unlocking a Deceased Loved One’s Phone

When someone you love passes away and their phone is locked, the data inside — final photos, last messages, contacts — can feel permanently out of reach. eProvided unlocks phones belonging to deceased owners with compassion, for families with the legal right to access the device.

Why official channels rarely work. Apple’s Legacy Contact and Google’s Inactive Account Manager both require advance setup before death — almost no one has done this. Families are left submitting formal requests, waiting weeks, and often receiving denials or partial access that leaves the phone still locked. Carrier requests address SIM restrictions while leaving the passcode lock untouched.

How we help. Our chip-off and firmware-level techniques do not require Apple, Google, or the carrier — only documentation and the phone. Documentation we require: a death certificate plus an executor appointment, letter of administration, or proof of immediate family relationship (spouse, parent, adult child). Most deceased-owner unlock cases complete in 5–10 business days, with expedited service for estate, probate, or legal deadlines, and chain-of-custody documentation when cases enter legal proceedings. An optional full backup onto a USB drive or external SSD gives families a permanent archive independent of the device.

A real case — Samsung SM-S536DL. A customer contacted eProvided in early 2026 after his girlfriend passed away unexpectedly in December 2025. Her Samsung phone was locked with a passcode he did not know; he provided a death certificate and supporting identification, and needed the complete contents of the phone. eProvided unlocked it successfully, offered to copy everything onto a USB drive, and — at his choice — returned the phone itself fully unlocked, every photo and message accessible exactly as she left it. If you are in a similar situation, call (866) 857-5950 — we handle these cases with the care they require.

Forensic Phone Unlock for Investigations

In missing-persons cases, child abductions, and authorized civil or criminal investigations, access to a locked phone’s location history, communications, and contacts can be time-critical. eProvided has provided forensic phone unlock services to law enforcement agencies and authorized investigators, delivering court-admissible results under strict chain-of-custody protocols. Every forensic engagement requires verification of authorization — agencies and authorized investigators may contact us at (866) 857-5950 for case-specific protocols.

Why Do DIY Methods Fail — and Why Does Our Lab Succeed?

Every method most people try before calling us fails for the same reason: software tools operate within the phone’s operating system, which is designed to block them. When you set a passcode, your phone generates a master AES-256 key that scrambles every file, stored in a dedicated security chip — Apple’s Secure Enclave, Samsung’s Knox, or Google’s Titan M — that locks or destroys the key after too many wrong attempts. Third-party “unlock without data loss” tools rely on OS vulnerabilities that Apple and Google patch faster than they can be exploited; iOS 17 and 18 closed every known software bypass on recent hardware.

How chip-off unlocking works. Our engineers physically remove the NAND memory chip from the logic board, read it directly with forensic hardware that bypasses the operating system entirely, reconstruct the file system, apply proprietary decryption and bypass techniques, and disable the lock at the firmware level. The phone boots up unlocked, your data exactly where it was. This is not a software exploit or a brute-force guess — it is hardware-level access that no software security can prevent, which is why we succeed where customers have already tried several software tools and a repair shop. Our NAND flash chip-off methodology is the same technique we use across phones, USB drives, microSD cards, and SSDs.

DIY Software Unlock vs. eProvided Professional Unlock
Unlock FactorDIY Software TooleProvided
Current iPhone / Galaxy on latest iOS / AndroidNo — modern Secure Enclave / Knox blocks all software bypassYes — chip-off bypasses the OS entirely
“iPhone is Disabled” screen after wrong-passcode lockoutNo — iTunes restore erases everythingYes — passcode disabled at firmware level, data intact
Broken Face ID / Touch ID sensorNo — software cannot override hardware biometricYes — lock screen bypassed below the OS layer
Physically damaged phone (cracked, water-damaged)No — software needs a working deviceYes — chip-off works even on phones that will not boot
Deceased owner’s locked phoneNo — no path through Apple / carrier channelsYes — with proper documentation (death certificate + executor proof)
Risk of permanent data loss during the attemptHigh — Secure Enclave can erase keys after 10 failed triesNone — chip-off is read-only at the silicon level

What Is the Locked Phone Unlock Process?

Our process is methodical, not guesswork, and built on 27+ years of hardware-level data work:

  • Free evaluation — ship your locked phone or bring it in. We identify the device, lock type, encryption configuration, and any physical damage within 24–48 hours. No charge.
  • Honest quote — a firm price and timeline before any work begins, with a heads-up if your device presents unusual challenges. No surprises.
  • Lab unlock — chip-off extraction, firmware bypass, or the applicable technique for your device. Lock screen defeated, passcode disabled at the firmware level.
  • Verification & backup — we confirm the phone boots unlocked and everything functions before it leaves; an optional full backup onto a USB drive or external SSD is available on request.
  • Your phone back — returned fully unlocked, old password gone, every app, photo, and message where you left it. If we cannot unlock it, you pay no recovery fee — our No Data, No Data Recovery Fee guarantee.

Throughout, we maintain strict privacy protocols: your phone is handled only by the specialists working your case, and your data is never accessed beyond what the unlock requires. Our lab has handled sensitive government and documented law enforcement engagements — every customer’s phone receives that same operational security standard. Most cases complete in 5–10 business days; the most complex current-generation devices can take 2–4 weeks, with rush options available.

Used by NASA, the FBI, and the U.S. Department of the Navy

The chip-off and firmware-level techniques we apply to consumer locked phones are the same lab capabilities that supported documented work for NASA, the FBI, and the U.S. Department of the Navy. When NASA’s Helios solar aircraft went down into the Pacific Ocean, storage media aboard spent weeks submerged in saltwater — eProvided recovered the mission-critical data. Learn more about our work with NASA and other agencies.

What that means for your locked phone: the same controlled lab environment, chip-extraction equipment, and firmware reverse-engineering expertise that handled mission-critical agency cases now handles the iPhone with the disabled screen or the Galaxy with the forgotten pattern lock — a 98% success rate on locked phone unlock cases across 27+ years.

What Does a Locked Phone Unlock Cost?

It depends on the device model, the lock type, and how much lab work the bypass requires. What does not depend on anything is the evaluation — always free — and our No Data, No Data Recovery Fee guarantee means you pay only if we actually unlock your phone.

Locked Phone Unlock — What Drives the Price
Case TypeTypical DevicesPricing
Lower-complexity unlockOlder Android without heavy encryption, pre-6.0 devicesLower price tier
Standard modern unlockCurrent iPhone, Knox-secured Samsung Galaxy, recent PixelQuoted at free evaluation on arrival
Estate / forensic / corporateDeceased-owner, law-enforcement, IT-audit cases (documentation required)Quoted at free evaluation on arrival

These are general categories — your exact quote comes after the free evaluation, once our engineers have diagnosed the device. Visit our full pricing page for ranges, or start your free evaluation now — you do not pay until your phone is successfully unlocked.

27+Years in business
100,000+Recoveries done
98%Success rate
1–3 daysTypical turnaround

What Our Customers Say

Rated 4.9 / 5 from 67 verified reviews on Trustpilot

"Had a severely corrupted micro SD card with irreplaceable family photos. eProvided Data Recovery recovered the photos on this card. Bruce and his crew worked hard to recover our valuable pictures. Thanks Bruce and your crew. I highly recommend this company." — Richard S., Trustpilot, November 2025
"I had a cracked microSD card with irreplaceable photos on it. Everyone told me the data was gone for good. eProvided proved me wrong — they were able to retrieve all my files intact. Professional service from start to finish." — Harun S., Trustpilot, 2024
"I sent my damaged SSD to eProvided for the recovery of my essential files and cherished pictures collected over the years. Their service successfully retrieved everything, and I couldn’t be happier. The level of communication from beginning to end was truly excellent. I wholeheartedly recommend eProvided to anyone who has lost crucial data." — AJ, Trustpilot, October 2023
"I sent my USB into eProvided to recover my important files and pictures I had for years. They recovered everything and I was extremely happy since my stuff was important to me. They were excellent in communicating with me from start to finish and I would recommend eProvided to anyone who lost their important data. Your the best...Thank you eProvided!!!" — Cherylee S., Trustpilot, November 2015

For more reviews, read all 67 verified reviews on Trustpilot.

Frequently Asked Questions About Locked Phone Unlocking

Q: Can you actually unlock my phone and give it back to me working?
A: Yes — that is exactly what we do. When your locked phone leaves our lab it is unlocked: the old passcode, PIN, or pattern lock is disabled, the phone boots normally, and every app, photo, and message is present on the device. You receive your actual phone with full access restored, not an extracted copy — consistently, across all major brands and models, at a 98% success rate.

Q: Does this work on iPhone 16 and Samsung Galaxy S25?
A: Yes. Our techniques are built for current-generation hardware. iPhone 16 with iOS 18 and Galaxy S25 with Knox are among the most encrypted consumer devices available, and we handle them regularly. They take longer, but our chip-off and firmware bypass methods work, and your free evaluation provides an honest success probability and timeline first.

Q: Can you unlock a phone that belonged to a deceased person?
A: Yes, with proper authorization. We require documentation establishing your legal right to access the device — typically a death certificate plus an executor appointment, letter of administration, or proof of immediate family relationship. Once verified, we proceed with the same lab techniques as any case, without needing Apple, Google, or the carrier. If you are navigating this during a difficult time, call (866) 857-5950.

Q: What if the phone is also physically damaged?
A: We handle it. Many locked phones arrive with both a lock-screen issue and physical damage. Chip-off is especially well-suited to damaged phones because it bypasses the OS entirely — a phone that cannot boot or charge is not an obstacle. For wet devices, see our water-damaged phone recovery page.

Q: Will anything on my phone be changed or erased during the unlock?
A: No data is erased and no factory reset is performed. Nothing changes beyond disabling the lock-screen credential itself — your apps, photos, and messages are exactly as you left them, and you will not be prompted for an Apple ID or Google account password to activate the phone afterward. A full backup before shipment is available as an optional add-on.

Q: Is this the same as carrier unlocking?
A: No — completely different services. Carrier unlocking removes a SIM restriction so your phone works on a different network, and your carrier handles that. What we do is bypass your phone’s lock screen — the forgotten passcode, disabled screen, pattern lock, or biometric failure that keeps you out of the phone itself. This is distinct from general cell phone data recovery, which we also offer.

Q: How long does a locked phone unlock take?
A: Most cases complete within 5–10 business days of receipt. Older Android devices finish faster; current iPhones, Knox-secured Galaxy S-series, and Titan M Pixels can take 2–4 weeks for the most complex configurations. Expedited rush service is available, and you receive a firm timeline after the free evaluation.

Ready to Get Back Into Your Locked Phone?

Free evaluation, firm quote, then unlock. Unlocking iPhone, Samsung Galaxy, Pixel & Android since 1999 with a 98% success rate.

Get My Free Evaluation

Or call (866) 857-5950

Further Reading: Phone Unlock & Data Recovery Guides

BC
Bruce Cullen — Certified Data Recovery Specialist

Founder of eProvided Data Recovery. 27+ years recovering and accessing data from locked, disabled, broken, and water-damaged phones — chip-level work used by NASA, the FBI, and the U.S. Navy since 1999. See our credentials →

Other Devices We Recover

Locked out, or is the data damaged too? eProvided recovers and accesses every device class from one lab. Choose your case:

Call (866) 857-5950