FREQUENTLY ASKED DATA RECOVERY QUESTIONS & ANSWERS
My Device was SUBMERGED IN WATER or a Washing Machine for an Extended Period of Time, etc. Is it Possible to Recover the Data?
YES! We can even recover data from devices submerged in salt water for over two months or almost any other problem you can imagine. See our successful recovery performed for NASA's Helios spaceship mission crash: Digital Photography DPNow.Com News. WE CAN recover from ANY, YES ANY severely damaged storage device.
My device is BROKEN IN HALF, is it still possible to recover data from it?
YES! It is possible to recover data from a device that has been blown to pieces, been shot at, driven over, chewed, bitten by dogs (or other animals), reformatted, USB port broken off, and more (as long as the NAND flash memory chip is not damaged, data can be recovered, NAND Flash is not damaged in 99.1% of ALL cases.). We can recover from ALL storage drives, devices, sticks, cards, external or internal storage, and ALL other devices that are not recognized or usable due to simple or extreme damage. We recover data from cell phones and recover data from voice recorders. From ANY device made that stores data, WE CAN recover that data. More about NAND Flash Memory.
COST to Recover Data from Broken Storage Devices? We ARE Competitive!
Currently our basic recoveries are offered for ONLY $0.00 - $55.89 in most cases, for a full breakdown of costs, see the Data Recovery Pricing Page.
We will call you in advance before starting any additional recovery services, You're in control throughout the entire process. You have the option of moving forward (or not) with the recovery at any time. If you choose not to proceed with recovery attempts we can send your device back to you or recycle it here. Call us Toll Free at 1-866-857-5950 if you have any questions not answered.
There is a $20.00 shipping/analysis fee for every order. This shipping/analysis fee covers shipping of your device/data back to you as well as our analysis, performed upon arrival. When shipping in media, include a $20.00 Check for Shipping & Analysis (include when shipping. $20 check, cash or USPS money order). Rush service options are also available (see the data recovery form for RUSH instructions & more details). You have the option to pay any additional fees with a credit card, PayPal, check or USPS money order for any additional services once the order has arrived at our lab.
How Long Does it Take to Recover My Data?
Most orders are recovered within 0-3 days, or less, once received. More difficult recoveries can take an additional 1-3 days or more.
What Types of Devices do you Recover Data From?
We Recover data from ANY AND ALL storage media devices/drives/etc. Included (for your information): External Hard Drives, Internal Hard Drives, CD-RW, CD-R, DVD DVD-R, DVD+R, NAND Flash Memory, NAND Wafers, NAND Flash Chips, all the widely used Flash Memory Cards, any Digital Camera Memory & USB Storage Types, SSD (Solid State Drives), SmartMedia, SD Micro, MircoSDHC, CompactFlash, Cell Phones, iPhone, Android Cell Phones, Smart Phones, iPad, Voice Recorders, Secure Digital, Memory Stick, Microdrive, MultiMediaCard (MMC), RS-MMC, MSD, TransFlash, MiniSD, xD Picture Card, MMC-SD, Memory Sticks Micro, Image Storage Devices, PC Cards, Any USB Sticks, Thumbdrives, JetFlash (JetFlash2A), Microdrives. We recover from ALL storage media.
What Makes eProvided Different from Other Digital Image Recovery & Data Recovery Companies or Software Programs?
We recover Any Lost Data on ANY STORAGE DEVICE: eProvided is one of the few services exclusively dedicated to properly recovering/repairing flash memory cards & circuits, USB devices, hard drives, cell phones, voice recorders, etc. We deal daily with digital photography professionals, the military, law enforcement, end users and consumers. We stay informed on the latest digital cameras and storage devices to hit the market, camcorders, PDA's, flash media, USB thumb drives and other digital devices using any type of digital memory or flash memory cards or NAND chips. eProvided is a data recovery company, we have the latest advanced tools, software, thermal labs and equipment to properly complete image recovery services & data recovery services of any kind.
Image Recovery Clients: We have many clients including NASA, White House Representatives, Boeing, US Special Agents, Military, Consumers and more.
We are confident you will choose our retrieve deleted file recovery services & data recovery services. eProvided is your source for flash memory recovery, data recovery & digital image recovery services.
Can you Recover My Data that has been Overwritten?
Yes! We can recover data on drives previously used and overwritten. We only charge data recovery fees if we recover what you do not otherwise have and NEED recovered.
Will I be Charged if No Data is Recovered from My Device?
No! Again, we charge data recovery fees ONLY if we recover what you do not otherwise have and NEED recovered.
If My Device is Broken, can you also Repair it?
Yes! In many cases we can perform chip replacements, circuit replacements and repair any damaged storage devices, USB keys, cell phones and ALL other storage devices. As part of data recovery, we can repair many issues in order to recover data. Get started now: Begin Your Data Recovery Service.
Do you Only Recover from Damaged Media Cards and Damaged Memory Cards on Digital Cameras?
NO! eProvided recovers memory cards and drives from all sorts of digital image & file recording devices. We recover from hard drives, USB storage devices and any storage device. We recover camcorders, digital cameras, PDA's, voice recorders, cell phones and everything else.
What Types of Card Problems or Device Problems/Damage does you Service Recover from?
Broken tips on drives, broken USB flash drive tips, deleted images, damaged devices, broken devices, no power, error messages, corrupted files/images, bad or improper card formatting; anything that deals with lost, deleted, broken or mishandled files, devices or format integrity issues. We recover all media cards and devices as well as lost or damaged sessions on camcorder media such as DVD Mini, DVD, CDR, Blueray, etc. Camcorder data recovery is available, again, we recover from just about everything and anything.
Memory Stick Recovery & Data Recovery - What is the Success Rate of Digital Image Recovery and Data Recovery?
We see 98% success rates or better on all cases we service. Recovery of accidentally deleted images or files or formatted cards & devices is very successful. Be sure to keep the media card, memory stick or storage device as is, avoid tampering with it prior to shipping for best data recovery or digital image recovery results. Devices that have been deleted over or formatted have high success rates. If you deleted or reformatted your digital media, you have a very good chance of getting your deleted images or reformatted card data/images back.
Digital Image Recovery & Data Recovery - Should I or Can I do Anything Before Sending in My Damaged Media Card or Device?
Please DO NOT try formatting, or writing additional files or pictures to the media card/device! Ship the card or device as is carefully in a well protected bubble wrapped envelope or a small padded box. We will do everything necessary to complete your order as fast as possible! Avoid tampering with the device to prevent further damage! Our main office in Denver Colorado (Parker Colorado) will recover your data and then deliver your cards, images & data back to you immediately.
What's Done to a Device Before it is Returned Back to Me?
If you choose not to pursue any recovery attempts after our initial analysis nothing will be performed. Basic recovery consists of simple circuit manipulation. Our image recovery techniques and data recovery techniques do not perform harmful services to your media card or device. We do not alter or write to the card or device physically. Digital image media cards and storage devices (when recovered) are sent to you via the address you presented to us by properly filling out the image recovery service and data recovery request form. Materials such as recovered data of any type are shipped back to you via a written CD, DVD, USB flash storage device, hard drive (or delivered via email FTP downloads if option is chosen).
Can I Reuse the Damaged Media Card or Storage Medium if it is Returned?
Digital media card recovery and storage device data recovery returns: In some cases the devices can be used again. Generally, if the device failed prior to shipping to us, it is not a very good idea to use it again as it may continue to fail. If the device is functional read the owners manual for your device and follow the proper guidelines corresponding to your device. Use the original card or storage medium properly. Advanced USB data recovery and image recovery could require replacing or repairing parts or circuits, in this case we would open the device and replace circuits and parts in order to recover all your data properly.