Used by NASA · the FBI · the U.S. Navy · Since 1999

Average success rate recovering data from broken & unreadable SD cards
eProvided averages a 98 percent success rate recovering data from physically broken and unreadable full-size SD cards.

SD Card Broken or Won’t Read? Your Photos & Footage Are Probably Still Recoverable.

  • No Data, No Data Recovery Fee
  • Free, confidential evaluation
  • 4.9 / 5 on Trustpilot (67 reviews)
  • Worldwide mail-in recovery

A broken SD card almost never means your data is gone. Your photos, video, and footage live on a NAND flash die sealed inside the card — and that die usually survives a snap, crack, crash, or collision intact. The plastic shell and gold contacts take the damage; the data does not wash out with them. Two rules: do not keep plugging a broken card in to “test” it, and get it read at the raw chip level by a professional. At eProvided we recover physically broken SD cards from cameras, drones, and dashcams every week.

We’ve been recovering data from snapped, cracked, water-damaged, and corroded memory cards since 1999, averaging a 98% success rate across all device types — work used by NASA when storage fails under conditions no one gets a second try at. We bring that same chip-level precision to a cracked SD card from a wedding shoot, a card that took a hit in a drone crash, or an SD card not reading after a car accident. If it ever stored photos or footage and now it’s broken or unreadable, we can evaluate it — free. Start your case now or call (866) 857-5950.

This guide covers broken SD card recovery for photographers and videographers, drone and aerial footage, dashcam accident footage, and action cameras — the formats and brands we recover, the signs your card is failing, what never to do with a broken card, whether a physically broken SD card can be recovered via chip-off, and our exact five-step process. For the recovery techniques behind it, see our SD card recovery techniques guide. Need the full mail-in service overview instead? See our broken memory card recovery service. One warning up front: every time you plug a broken card in to “test” it, you risk losing the data for good.

Broken SD Card Recovery for Photographers & Videographers

SDHC camera SD card recovery — eProvided recovers broken and unreadable SD, SDHC, SDXC and CFexpress cards from cameras
Camera SD cards — SD, SDHC, SDXC and CFexpress — recovered when they snap or stop reading.

For a photographer, a card that won’t mount after an all-day shoot is one of the worst moments in the job — and in most cases the footage is still fully recoverable. You wrap a twelve-hour wedding, slot the SD card in, and nothing happens. That card is broken as a device, but the NAND flash die holding those 2,400 irreplaceable frames is almost always intact — the job is to read that die directly.

Professional photographers — wedding, portrait, event, sports, real estate, documentary, commercial — make up a large share of our case load, alongside videographers: YouTube creators, content producers, corporate video teams, and filmmakers, all capturing footage that cannot be re-shot. The reassuring part is that most SD card failures are interface failures, not storage failures: the file system corrupts, the controller firmware crashes, or physical damage severs the link between the card’s contacts and its NAND chip. The data on the NAND cells stays intact until something physically destroys them.

Camera SD Card Formats & Brands We Recover

Every camera maker uses a different card standard — often several across one product line — and we recover all of them, from SanDisk, Lexar, Sony, and Samsung to Kingston, PNY, Delkin, ProGrade, and Angelbird:

  • Canon — SD, SDHC, SDXC, CFexpress Type B (EOS R3, R5, R6 Mark II, 1DX III)
  • Nikon — SD, SDHC, SDXC, XQD, CFexpress Type B (Z9, Z8, Z7 II, Z6 III, D850, D5)
  • Sony — SD, SDHC, SDXC, CFexpress Type A (A1, A7R V, A7 IV, FX3), Memory Stick Pro Duo
  • Fujifilm — SD, SDHC, SDXC, CFexpress Type B (GFX 100S II, X-T5, X-H2S)
  • Panasonic, Olympus / OM System — SD, SDHC, SDXC, XQD, CFexpress Type B (S1R II, GH7, OM-1 Mark II)
  • Leica, Hasselblad, Phase One — various SD and CFexpress formats, all recovered

If it stores image data and it failed, we recover it. Format, brand, speed class, and card generation never decide whether recovery is possible — only the condition of the NAND chip does.

Did You Know?

Roughly 60–70% of SD card failures involve physical damage to the card housing or the internal NAND circuits — which is exactly why consumer recovery software is useless on these cases. When a card can’t be detected by any device, direct chip-off lab extraction is the only reliable path to the data.

SD Card Won’t Read After a Shoot? The Footage Is Almost Certainly Still There.

Our engineers will tell you exactly which photos and videos we can pull off the NAND chip — free, no obligation, completely confidential.

Start My Free Broken-SD Recovery Evaluation

or call (866) 857-5950 now

✓ No Data, No Data Recovery Fee  ·  Since 1999  ·  Used by NASA & government  ·  Trustpilot 4.9

Drone & Aerial SD Card Recovery

Drone footage is recoverable far more often than a wrecked aircraft suggests — when a drone hits the ground or drops into water, the card takes the impact too, but the NAND die usually rides it out. Aerial shots represent hours of planning, weather windows, permits, and travel, and the footage that’s hardest to re-capture is invariably on the card that took the worst hit. The card housing can be destroyed and the controller dead; none of that matters if the NAND flash chip is physically intact.

We’ve recovered footage from microSD cards bent almost in half by crash forces and from cards still embedded in a cracked drone body we had to disassemble to extract. We handle every model — DJI Mini 4 Pro, Mavic 3, Air 3, FPV / Avata and Inspire 3, Autel Evo II, Skydio X10, and Parrot Anafi — for real estate operators, surveying firms, film production, search-and-rescue teams, and hobbyist pilots. Most drones use a microSD card; some (DJI Inspire 3) use CFexpress Type B or XQD. We read the NAND directly through chip-level NAND flash recovery, bypassing every failed component between the chip and the data.

Water submersion is a different challenge. Freshwater is recoverable in most cases if the card is powered off quickly and not allowed to corrode; saltwater is more aggressive because the salt accelerates oxidation of the copper traces and contact pads — but even saltwater has a high recovery rate when the card reaches our lab fast. If your drone went down over water, retrieve the card quickly, do not try to dry it, do not power it on, and ship it to us immediately. Time genuinely matters here.

Dashcam SD Card Recovery — Accident Footage

Dashcam SD card video recovery — eProvided recovers accident footage when a dashcam SD card won't read after a collision
Dashcam accident footage — recoverable even when the card won’t read after a collision.

Dashcam footage is the one SD card scenario where the stakes are legal, and a card that won’t read after an accident is usually still recoverable — if you act fast. Accident footage is time-sensitive evidence that insurers, attorneys, and law enforcement may need to establish fault, dispute a fraudulent claim, or document a hit-and-run. A collision is a high-force event: your dashcam and the microSD card inside it absorbed the impact too, and “we’ll figure it out tomorrow” is not a strategy.

We regularly recover dashcam footage from BlackVue, Nextbase, Viofo, Thinkware, Garmin Dash Cam 67W / 57 / 47, Rexing, and Vantrue units — plus the many generic off-brand cameras sold online. The brand rarely matters; what matters is the condition of the microSD card inside it, and we’ve recovered footage that insurers used to resolve fault claims involving major property damage and injury. The card may have shifted in its slot, fractured, or had its file system corrupted by an unclean power cutoff when the vehicle lost power in the crash — all recoverable.

Dashcam cards also fail from heat and constant rewrite wear: modern dashcams record in continuous loops, overwriting the oldest footage first, in a hot cabin that bakes the card all day. That loop is the urgent part — if your dashcam is still powered on after an accident and keeps recording, it will overwrite the footage you need. Stop the dashcam, remove the card, do not format it, and do not keep inserting it into different devices. Most dashcams need a Class 10 or V30 card for reliable loop recording, but the speed class never changes our approach — we recover them all.

Action Camera SD Card Recovery — GoPro, Insta360 & Sony

Action cameras live hard lives by design, and the microSD cards inside them face shock, vibration, submersion, sand, and temperature extremes that would kill a standard device — yet the card is usually recoverable even when it gives out. A GoPro goes surfing, skydiving, and white-water kayaking; an Insta360 goes where most electronics fear to tread. Most of the time the camera survives; occasionally the card doesn’t, and that’s where chip-off recovery comes in.

We recover microSD cards from the full GoPro lineup — Hero 12, Hero 13, Hero 13 Black, MAX 360, and Volta — from Insta360 (X4, ONE RS, ONE X2, Ace Pro series), Sony action cameras (ZV-E10, FDR-X3000, HDR-AS300), and DJI Osmo Action 4 and 5 Pro. Typical cases include surfing and diving water damage, cards cracked on rock or concrete, and cards that overheated during long sessions in high heat. A NAND chip stores data in floating-gate transistors — charges trapped in insulating layers that hold their state even without power — and the housing, contacts, and controller are just the interface to those cells. Direct chip-off bypasses all of that interface hardware, which is why it works even under extreme physical damage.

SD Card Types & Brands We Recover — Every Format

Over three decades the SD card family has grown into a sprawling ecosystem of formats, speeds, and capacities — and we recover every one, from the original 8MB SD cards of the early 2000s to the latest 2TB CFexpress Type B cards in flagship cinema rigs. If it stores data, we recover it; format, brand, speed class, and capacity have never been a barrier in our 27+ years.

SD Card Formats & Brands eProvided Recovers
Card FormatCommon DevicesRecoverable?
SD / SDHC / SDXCDSLRs, mirrorless cameras, camcorders, dashcams, drones — up to 2TB on SDXC.✓ Yes
microSD / microSDHC / microSDXCSmartphones, tablets, drones, action cams, dashcams — up to 1TB+.✓ Yes
CFexpress Type A & B / XQDSony A1, A7 IV, FX3 (Type A); Nikon Z9, Canon R3, Fujifilm GFX (Type B); Nikon D5 / D850 (XQD).✓ Yes
CFast 2.0 & legacy formatsCinema cameras (ARRI ALEXA Mini), CompactFlash and Memory Stick — right back to legacy media.✓ Yes
SanDisk, Lexar, Samsung, Sony, KingstonAll major brands across every format, every speed class (V30 / V60 / V90, UHS-I / UHS-II), every capacity.✓ All brands

Higher-speed cards tend to use more advanced controller firmware and tighter NAND packaging, which can add complexity to chip-off — but never makes recovery impossible. If it stores data and fails, regardless of format, speed class, or brand, we recover it.

Signs Your SD Card Is Failing or Damaged

Damaged SD card with a cracked corner and bent contacts — signs an SD card is failing and needs professional recovery
A visibly damaged SD card — a cracked or bent card is a damaged card, not always lost data.

Catching SD card failure early is often the difference between a quick recovery and permanent loss. Many cards flash symptoms before they fail completely; others fail without warning mid-write. Recognizing the signs lets you stop and act before the situation turns critical. Watch for any of these:

  1. No drive letter appears in any computer or device — the card is completely undetected.
  2. Thumbnails show in-camera but full images won’t open or load completely once transferred.
  3. Photos load with colored lines, pixelation, or only partially — signs of fragmented NAND read errors.
  4. The card reports the wrong size — a 64GB card suddenly shows as 0MB, 32MB, or unformatted.
  5. Filenames contain garbled characters or unreadable text in the directory listing.
  6. The device shows “Card Error,” “Format Card,” or “SD Card Not Supported.”
  7. Transfers start then freeze, stall, or disconnect mid-copy — the card can’t sustain a read.
  8. The card is visibly cracked, bent, missing a corner, or has damaged gold contact pins.

If you’re seeing any of these, stop using the card immediately — don’t shoot more onto it, don’t run recovery software, and don’t format it. Every action on a failing card raises the odds of permanent loss.

Is My SD Card Recoverable? Quick Checklist

Is My SD Card Recoverable?
SymptomWhat It MeansRecovery Outlook
Card intact but not readingFile-system or firmware issue — the NAND data is typically untouched.✓ Very Likely
Files deleted or card formattedDeletion marks space free but doesn’t erase data — fast recovery is possible.✓ High Chance
Errors but device still detects itPartial corruption — most of the data on the NAND is usually intact.✓ Excellent Odds
Cracked, broken, or bentPhysical damage needs chip-off lab work — the NAND is extracted directly.⚠ High — Act Fast
Water, heat, or impact exposureComponent damage possible — time matters, and every hour counts.⚠ High — Act Fast

Even if your card falls into the warning rows, don’t assume the data is gone — we handle physically broken, water-damaged, and impact-damaged cards every day. The checklist shows urgency, not a verdict. Start a free evaluation and let our engineers tell you exactly what we’re working with.

What NOT to Do With a Broken SD Card

The decisions you make in the first ten minutes after finding your card is broken often decide whether the data is recoverable or permanently gone. We’ve watched well-intentioned actions destroy recoverable data many times — here is exactly what to avoid.

  1. Never plug a broken card in to “test” it. Repeated insertion bends connector pins further and can short the NAND circuits. One careful insertion to check detection is understandable; inserting it fifteen times across five devices is how a recoverable card becomes unrecoverable.
  2. Never run file-recovery software on a physically broken card. Software can’t read a card that won’t mount, and on a card that partially mounts it may overwrite fragile, partially-readable sectors — turning a recoverable case into a permanent loss.
  3. Never format the card. Formatting rewrites the file-system index that recovery depends on to locate your files. It doesn’t erase the data immediately, but it makes reconstruction dramatically harder.
  4. Never bend it back into shape. SD card PCB traces are thinner than a human hair; bending the board to re-align a crack causes irreversible trace fractures that sever the NAND from the interface and turn a chip-off case into a far harder microsolder case.
  5. Never glue, solder, or open it yourself. The contact pads are fractions of a millimeter wide, and amateur soldering or glue causes permanent NAND damage in virtually every card we’ve seen arrive after a home repair attempt. And skip the rice — it pulls moisture from the air, not from sealed electronics, while wasting the critical first hours after liquid damage.

There’s a corner of the internet full of confident DIY tutorials on fixing a broken SD card with a soldering iron, a toothpick, and roughly zero understanding of NAND controller architecture. We respect the DIY spirit — but a broken card holding your only copy is not the place to develop it; the DIY-vs-chip-off comparison further down shows exactly why. Questions before you start? Click to chat live with our specialists right now.

Snapped, Cracked, or Just Won’t Read? We’ll Tell You What’s Recoverable — Free.

Send us the card — our engineers read the raw NAND die directly and tell you exactly what we can pull off before any work begins.

Start My Free Recovery Evaluation

or call (866) 857-5950 now

✓ No Data, No Data Recovery Fee  ·  Since 1999  ·  Used by NASA & government  ·  Trustpilot 4.9

Can a Physically Broken SD Card Be Recovered?

A physically broken SD card snapped through the housing — eProvided recovers the data via chip-off NAND extraction
A physically broken SD card — the NAND die toward the center usually survives a clean break.

Yes — in most cases data can be recovered from a physically broken SD card, even one snapped completely in half. The data lives on the NAND memory chip inside the card, not on the plastic housing or connector pins. As long as the NAND chip itself is physically intact, professional lab recovery is possible — the housing is just packaging and the connector just an interface, and neither holds a single bit of your data.

eProvided averages a 98% success rate across all SD card cases, including physically damaged cards, and our lab has recovered data for NASA and JPL — including media submerged in salt water for extended periods. A clean break through the PCB rarely damages the NAND chip itself, which sits toward the center of the card. The same chip-off techniques we apply to government storage are what we bring to your broken wedding-photography card — see our microSD card data recovery service if your card is the smaller format.

What Makes Chip-Off SD Card Recovery Possible?

The NAND flash chip stores data at the cell level — individual floating-gate transistors holding electrical charges that represent your files. Those cells are physically independent of the circuit board, the contact pads, and the controller chip that normally mediates access to them. When a card fails because its controller crashes or its PCB traces fracture, the NAND cells keep holding their data indefinitely. Our engineers remove the NAND die under microscope magnification, read it directly with chip-off hardware, and reconstruct the file system from the raw NAND. According to NIST forensics guidelines, chip-off is a recognized, validated method for extracting data from non-functional flash media — the same technique used in law-enforcement digital forensics.

DIY vs. Professional Chip-Off — and What Affects Success

DIY Attempt vs. Professional Chip-Off on a Broken SD Card
ApproachWhat It Actually Does to a Broken CardResult
Plug it in to “test”Bridges severed traces and shorts the card; heat builds in seconds and can cook the NAND die — the one part still holding your data.⚠ Destroys the Chip
Recovery software / glue / solderSoftware can’t mount a broken card; glue and a home iron contaminate the package and burn traces thinner than a hair.⚠ No Path Forward
Professional chip-off / monolithBypasses the broken card entirely, taps the raw NAND die under magnification, and rebuilds the file system in software.✓ Reads the Data Directly

A few factors shift the odds. Elapsed time matters — oxidation from water and electrical stress from repeated insertions both degrade recoverable data. Prior software attempts on a partially-mounting card can overwrite fragile sectors, so tell us if that happened. The physical state of the NAND die is decisive: most failures leave it intact even when the housing is shattered, but extreme crush damage or fire can destroy the cells themselves — the rare 2% that can’t be recovered. Our engineers assess all of this during the free evaluation.

eProvided’s Broken SD Card Recovery Process

Our process is simple for you even when the recovery is complex for us — you don’t need to understand NAND architecture or chip-off procedures, just stop using the card, package it safely, and ship it. Here is exactly how a broken-SD case moves through our Las Vegas lab.

  1. Free evaluation — stop and ship. Power off the device, remove the card, and start on our recovery intake page; it takes about a minute and you pay nothing upfront. Pack the card (and every fragment) in an anti-static bag inside a padded mailer — not loose, not in rice — and ship via FedEx, UPS, or USPS with tracking. Las Vegas locals can drop off at 9527 Knopfler Ln, Las Vegas, NV 89148.
  2. Microscope inspection. Every broken card goes under a stereo microscope first — the only way to see where the break or crack ran, whether it crossed the NAND die, and whether the housing separated from the chip.
  3. Chip-off or monolith extraction. For a card with a separable chip we perform a classic chip-off; for a monolith we grind to the substrate and locate the die’s test pads. Either bypasses the broken card entirely.
  4. Read the raw NAND die. With precision rework gear we connect directly to the die’s contacts — reconstructing severed traces where the break cut them — and read the raw flash with professional NAND readers.
  5. Reassemble & deliver securely. Raw NAND is scrambled by the controller’s wear-leveling and ECC; we reverse that to rebuild the file system, then verify your photos and footage. Recovered files ship back on a USB drive or via encrypted download — you confirm what was recovered before the case closes. No Data, No Data Recovery Fee.

This is the same approach behind all NAND flash recovery — the same chip-level reads behind NVMe SSD and USB drive recovery — and it works even when the card is in pieces. Standard cases complete in 3 to 5 business days; rush service is available for time-sensitive accident footage. For a microSD that snapped in half or broke inside a phone, see our microSD broken in half guide; for a bent or cracked microSD, our damaged microSD card guide goes deeper.

27+Years in business
98%Success rate
WorldwideMail-in recovery
< 24 hrsTypical turnaround

What Our Customers Say

Rated 4.9 / 5 from 67 verified reviews on Trustpilot

"Had severely corrupted micro sd card. Eprovided Data Recovery recovered the photos on this card. Bruce and his crew worked hard to recover our valuable pictures. Thanks Bruce and your crew. I highly recommend this company." — Richard S., Trustpilot, November 2025
"I sent my damaged SSD to eProvided for the recovery of my essential files and cherished pictures that I had collected over the years. Their service successfully retrieved everything, and I couldn’t be happier, as these files held significant importance to me. The level of communication they maintained from the beginning to the end was truly excellent. I wholeheartedly recommend eProvided to anyone who has lost crucial data." — A.J. (Australia), Trustpilot, October 2023
"I sent my USB into eProvided to recover my important files and pictures I had for years. They recovered everything and I was extremely happy since my stuff was important to me. They were excellent in communicating with me from start to finish and I would recommend eProvided to anyone who lost their important data. You’re the best...Thank you eProvided!!!" — Cherylee, Trustpilot, November 2015
"eProvided was able to get my data off of the flash drive and saved everything! Thank you guys SO MUCH! My SSD crashed on my laptop, and I had backed up my work to a USB flash drive — then found the tip was snapped off. Talk about an impossible situation. But eProvided recovered it all. It was well worth the time and money." — Carter D. James, Trustpilot, March 2015

Rated 4.9/5 based on 67 verified Trustpilot reviews.

Frequently Asked Questions

Can a physically broken SD card be recovered?
Yes — in most cases, even a card snapped completely in half. The data lives on the NAND memory chip inside the card, not on the plastic housing or contact pins. As long as the NAND chip stays physically intact, our engineers extract it, read it directly with chip-off hardware, and reconstruct your files. A clean break through the PCB rarely touches the NAND, which sits toward the center of the card.
What is eProvided’s success rate for broken SD card recovery?
We average a 98% success rate across all SD card cases — including physically broken, water-damaged, dropped, bent, corroded, and heat-exposed cards. The roughly 2% that are unrecoverable involve catastrophic destruction of the NAND cells themselves: crush damage that shatters the chip, or fire that fuses the floating-gate transistors where data is stored. In every other scenario, recovery is achievable.
How do I safely package a broken SD card for shipping?
Wrap the card in a soft, lint-free cloth, place it in a padded anti-static bag, then inside a small padded envelope or rigid box. Don’t press bubble wrap against the contacts, and never ship it in rice. For a card in multiple pieces, put all fragments in the same bag. Include your name, email, phone, and a brief note on the damage, and ship via FedEx, UPS, or USPS with tracking to 9527 Knopfler Ln, Las Vegas, NV 89148.
Can drone SD card footage be recovered after a crash?
Yes — drone crash recovery is one of our most common cases. Whether the drone hit the ground, a tree, or water, the microSD card inside usually survives with its NAND chip intact even when the housing is cracked or bent — we’ve recovered footage from cards bent almost in half by impact. For water crashes, retrieve the card fast, don’t power the drone on, and ship it immediately. Saltwater cases need even faster action.
Does recovery software work on a physically broken SD card?
No. Software needs the operating system to detect and mount the card first, which a physically broken card never will. Worse, running software on a card that partially mounts risks overwriting the fragile sectors a lab could otherwise image safely. For any broken card, software recovery is not just ineffective — it actively makes professional recovery harder. Contact our lab directly rather than trying software first.
How long does broken SD card data recovery take?
Standard cases complete within 3 to 5 business days from when the card arrives. Complex chip-off cases involving shattered cards or advanced corrosion may take slightly longer — our engineers give you a timeline with the free evaluation. Rush service is available for time-sensitive cases like accident footage and can shorten turnaround; select it when starting your case online.
What SD card formats and brands does eProvided recover?
Every format: SD, SDHC, SDXC, microSD / microSDHC / microSDXC, CFexpress Type A and B, XQD, and CFast 2.0. Every major brand — SanDisk, Lexar, Samsung, Sony, Kingston, Toshiba, Western Digital, Seagate, PNY, Transcend, Delkin, ProGrade, Angelbird — every speed class (V30, V60, V90, UHS-I, UHS-II), and every capacity from 8MB legacy cards to 2TB CFexpress. If it stores flash data and it failed, we recover it.
Can I recover data from a microSD that broke inside my phone?
Yes — a microSD broken inside a phone uses the same chip-off process, and the snapped-during-insertion scenario on tight Android card slots is one we see constantly. Because that card is the smaller format, our dedicated microSD broken in half guide covers it in detail. Carefully remove the pieces, don’t reinsert them to “test,” and bring us every fragment.

Don’t Risk the Chip — Stop and Get a Free Evaluation.

A broken or unreadable SD card is routine for us. Send us the card and our engineers will tell you exactly what we can recover off the NAND die — free, no obligation, completely confidential.

Start My Free Broken-SD Recovery Evaluation

or call (866) 857-5950 now

✓ No Data, No Data Recovery Fee  ·  Since 1999  ·  Used by NASA & government  ·  Trustpilot 4.9
BC
Bruce Cullen
Founder & Certified Data Recovery Specialist

27+ years recovering data from broken, cracked & unreadable SD cards from cameras, drones & dashcams — plus microSD, NAND flash, USB drives, SSDs and hard drives. Chip-off, monolith and raw NAND reads used by NASA, the FBI, and the U.S. Navy since 1999. See our credentials →

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