All 50 States · Worldwide · Since 1999

Nationwide Mail-In Data Recovery

eProvided is a nationwide data recovery company operating from a single Las Vegas facility since 1999. We’ve completed tens of thousands of recoveries across hard drives, SSDs, NVMe and M.2 storage, smartphones, NAND flash, and RAID arrays — for individuals, businesses, government, and military clients. If you’ve searched “data recovery services near me” anywhere in the USA or for a data recovery service with worldwide reach, our mail-in data recovery service ends that search. Call (866) 857-5950 or start your free evaluation.

How Mail-In Data Recovery Works

Our mail-in data recovery service runs in four steps, and our recovery covers the full stack — controller-level repair, head and platter work, NAND chip-off, RAID rebuild. Free evaluation on every case. Standard turnaround: 3–7 business days from quote approval; rush service is faster, with engineers available 24/7 for emergencies.

1. Ship

Pack the device securely and ship it to our Las Vegas facility — UPS, FedEx, or USPS, tracking number provided. Severely damaged devices, drives in pieces, and water-damaged hardware are all welcome — pack with extra protection inside a rigid box.

2. Diagnose

Your device is logged into its own case file at one workbench. Our engineers identify the failure mode — logical, mechanical, or physical — and determine the recovery path: controller-level repair, head and platter work, firmware imaging, chip-off NAND extraction, or RAID reconstruction.

3. Quote

We provide a firm price and a recoverable-file list before any recovery work begins. The cost is quoted up front — no evaluation fee, no obligation. Approve to proceed, or close the case at no charge.

4. Recover & Return

On approval, your data is recovered to a new encrypted USB drive (or destination of your choice) and shipped back. Standard turnaround 3–7 business days; chip-off NAND and deep RAID rebuilds 5–10 days. Start your free evaluation or call (866) 857-5950.

Quick Answers

How fast is your turnaround?

Most mail-in jobs complete within 3–7 business days of quote approval. Rush service is faster. Chip-off NAND extraction and deep-firmware RAID rebuilds typically run 5–10 days. Engineers are available 24/7 for emergencies — confirm rush status before shipping.

What if you can’t recover my data?

No Data, No Data Recovery Fee. The free evaluation is genuinely free even when data is determined unrecoverable. You only pay if we successfully recover and return your files — no surprise charges.

Why eProvided Wins the Hardest Data Recovery Cases

eProvided handles the cases other shops route to us — drives in pieces, snapped USB sticks, cracked microSD and SD cards, water-damaged smartphones, fire-damaged storage, locked iPhones and Android devices, dead SSD controllers, and complex RAID arrays with multiple failed drives. The engineering depth comes from 27+ years of dedicated recovery work at our Las Vegas facility — every device, every brand, every failure mode handled by the same engineering team that built the practice.

Brand specialization spans the full storage ecosystem — Western Digital, Seagate, Toshiba, Hitachi, and Samsung spinning drives; Samsung 980/990 Pro, Crucial, WD SN850, Kingston, and SK Hynix SSDs and NVMe; SanDisk, Kingston, Samsung, Lexar, and Transcend flash and memory cards; Apple iPhone, Samsung Galaxy, Google Pixel, OnePlus, and Motorola smartphones; Synology, QNAP, Dell, and HP enterprise servers for RAID and NAS. Our techniques include donor-matched head-stack swaps, BGA reballing for dead controllers, raw NAND extraction with custom programmers, firmware-level repair, deep RAID rebuilds, and chip-off NAND extraction for locked or non-booting smartphones.

The credentials behind that depth: NASA Helios and DaVinci mission data recovery, recoveries supporting FBI investigations under NDA, work for the U.S. Department of Defense since 2003, and features in Popular Mechanics (2005), Reuters, and government IT publications — across tens of thousands of recoveries for individuals, businesses, government, military, legal, medical, and enterprise clients.

What We Recover

Logical, mechanical, or physical failure across HDD, SSD/NVMe/M.2, smartphones, NAND flash, and RAID arrays. Each device family has a dedicated pillar page with deeper technical detail — choose yours:

Where eProvided’s Data Recovery Leads

Severely damaged hardware

Drives in pieces. Snapped USB connectors with the chip still readable. Cracked microSD cards where only the NAND remains intact. Smartphones submerged in pools, washing machines, or saltwater. Drives recovered from house fires or dropped from height. We treat severely damaged hardware as standard case load — chip-off NAND extraction bypasses dead controllers, BGA reballing revives devices written off elsewhere, and platter-level work salvages head-crashed drives.

Brand-specific expertise

Every manufacturer has its own controller architecture, firmware quirks, and failure modes. We cover the majors at depth: Western Digital and Seagate mechanical drives (donor-matched head swaps), Samsung and Crucial SSDs (raw NAND extraction when the controller fails), SanDisk and Kingston flash media (chip-off from cracked or snapped cards), Apple and Samsung smartphones (chip-off from locked or water-damaged devices), and enterprise RAID on Dell PowerEdge, HP ProLiant, Synology, and QNAP.

Forensic, encrypted & high-security cases

NDAs signed on request for government, military, legal, medical, financial, and corporate clients. BitLocker, FileVault, and hardware-encrypted drives — the encrypted container is recovered intact; unlock happens on your side with your key. eProvided does not break, crack, or store encryption keys. Recoveries performed for the Department of Defense since 2003; FBI-investigation work is confidential under NDA.

Complex RAID & enterprise recovery

RAID 0, 1, 5, 6, 10, JBOD, and proprietary arrays. Multi-drive failures, controller failures, accidental rebuilds on degraded arrays, missing drives, deep-firmware reconstruction. Synology, QNAP, Drobo, Dell PowerEdge, HP ProLiant, virtualized environments (VMware, Hyper-V), and database-on-RAID recovery for SQL Server, Oracle, and MySQL. Enterprise turnaround prioritized; rush service for production-down cases.

Worldwide Service — Every U.S. State, Every Country on Earth

eProvided accepts mail-in shipments from anywhere on Earth — every U.S. state and every country with international mail or carrier service. Clients ship from Canada, Mexico, the United Kingdom, the European Union, Australia, Asia-Pacific, South America, Africa, and the Middle East. If a package can reach our Las Vegas facility, the case can be opened. Major U.S. metros we serve include:

Credentials & Trust Signals

• NASA — Helios and DaVinci mission data recovery.
• FBI — recoveries supporting investigations, confidential under NDA.
• U.S. Dept of Defense — recoveries performed since 2003.
• Popular Mechanics (2005) — featured for chip-off NAND recovery work.
• Since 1999 — same facility, same phone number, tens of thousands of recoveries.
• No Data, No Data Recovery Fee — free evaluation on every case.

What Our Customers Say

Rated 4.9 / 5 from 67 verified reviews on Trustpilot

For more reviews, see eProvided on Reddit or read all 67 verified reviews on Trustpilot.

Mail-In Data Recovery FAQ

How do I ship my device safely?

Pack the device in its original case if available, or wrap it in anti-static material with at least two inches of foam or bubble wrap on every side, inside a rigid box. Severely damaged devices and drives in pieces should go inside an additional sealed bag so small parts don’t shift. UPS, FedEx, and USPS all deliver reliably to our Las Vegas facility.

Do you accept international shipments and emergency cases worldwide?

Yes. eProvided accepts mail-in shipments from anywhere in the world — Canada, Mexico, UK, EU, Australia, Asia-Pacific, and beyond. Engineers are available 24/7 for emergencies worldwide. On customs declarations, list the item as “personal storage device for data recovery, no commercial value.”

How fast is your turnaround?

Most mail-in jobs complete within 3–7 business days of quote approval. Rush service is faster. Chip-off NAND extraction and deep-firmware RAID rebuilds typically run 5–10 days.

What if I have an encrypted drive (BitLocker, FileVault, hardware encryption)?

The encrypted container is recovered — raw bits, intact. Unlock happens on your side using your original key, password, or recovery phrase. eProvided does not break, crack, or store encryption keys. If the key is lost, the data is mathematically unrecoverable. Encryption is a client safeguard; we respect it.

Can you recover from a drive that doesn’t show up or makes clicking sounds?

Yes — those are the two most common failure modes we handle. Clicking typically indicates head failure; “not detected” can be controller-board, firmware, or NAND. Both are recoverable in our facility. Power the device off and ship as-is — do not power it back on to “check,” as extra power cycles can compound damage.

Do you sign NDAs?

Yes — mutual non-disclosure agreements are signed for any case that requires one. Government, military, legal, medical, financial, and corporate clients receive an NDA on request.

How is my data secured during recovery?

Your device is logged into a single case file and stays at one workbench, secured when not in active work. Recovered data is written to a new encrypted USB drive (or your specified destination) and shipped back. The working copy on our recovery workstation is securely wiped on case closure.

What does mail-in data recovery cost?

Pricing depends on device type, failure mode, and complexity. Every case starts with a free evaluation and a firm written quote before any work begins. Our policy: No Data, No Data Recovery Fee. See our pricing page for general ranges.

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