We Recover Data from Salt Water Damage

seagull over salt water

At eProvided, our expert team has encountered all kinds of damaged devices, and we use every technique and tool available to us to retrieve your data. A common problem people face with modern smartphones is failure after exposure to water (such as spilling a drink over it, or dropping it into their toilet); if immersed long enough, this can cause serious harm to the internal components.

However, salt water is even more damaging, due to the build-up the sodium can cause, and you should always try to keep your device bagged or elsewhere altogether when near the sea.

However, our team has great experience in recovering data from phones or storage devices affected by salt water damage – even if immersed for two months! To help, make sure your cell phone or storage device continues to perform at its best after exposure to salt water, we’ve created a list of tips – follow these closely if you want to stand the best chance of saving your vital data:

Remove your phone from the water as soon as possible

This is an obvious tip, but its value cannot be underestimated – don’t sit and watch your phone soak: extract it as quickly as you can, as safely as you can. You should obviously never endanger yourself (or others) to reach it, but you need to act fast if you can retrieve it.

Leave the phone switched off:

Whatever you do, leave your phone switched off – if you turn it on, you can cause it to short circuit … and damage it beyond repair. Remove the battery and the SIM card, and try to keep the handset as still as possible (the more you move it, the more likely moisture will seep from one area to another).

man on cell phone

While you may be tempted to test your phone, don’t!

Soak your phone in fresh water:

Dropped your phone in salt water? Okay – don’t panic. As salt is known to corrode the internal components, drop your phone into fresh water to wash the salt away. How long should you do this for? That depends: the longer your device was exposed to salt water, the longer the rinse should be.

Grab a soft cloth and start wiping:

Use a soft cloth (or tissue paper) and dry any excess moisture inside the phone – move carefully, and be gentle. Avoid letting lint or strips of tissue remain inside after drying.

Dig out that unused bag of rice:

Place your phone and its battery into an airtight container, and fill it with dried rice – this will absorb all excess moisture. A tupperware box will work, provided it’s big enough, while jars or sealable plastic bags make good alternatives. When phones have been exposed to fresh water, leave it in the rice for 24 hours; when it’s been for a soak in salt water, try 48 hours.

Finally, put it all back together:

Insert the battery and the SIM card back into your phone, then switch it on (don’t plug it in, though): if the phone still fails to work, put it back into the rice box for another 24 hours. If it still won’t work beyond this, then you may need to get the handset recovered by data recovery professionals.

Worried about losing your data after your phone gets wet? Bring it to us – we’ll retrieve your media and files from your handset and/or memory card. We know how much of your life is stored on your phone (we do it too!) and how upsetting it can be to think it’s all gone. Call us on 1 – 866 – 857 – 5950 to learn more now!