A USB drive is one of the most commonly used plug-and-play portable data storage devices on the market. These handy little drives are also called flash or keychain drives. Click here for USB recovery information. They quickly replaced the use of floppy and Zip drive disks. Some people even prefer them to CD-based storage.
When functioning properly, a user simply plugs the drive into an open USB port. The computer’s operating system will recognize the device as a removable drive and assign it a drive letter. Unlike most other removable drives, the USB device does not require rebooting after it is attached. It also doesn’t require an external or battery power supply of any kind.
You can purchase USB drives that have additional security features, such as password protection. Some drives come with downloadable drivers that allow the device to interface with older systems that may not have USB ports. Most flash drives offer a storage capacity of upwards to 256 gigabytes.
What to Do When Your USB Device Needs Repair
Thanks to the popularity and usefulness of this compact device, it’s not uncommon for it to need repair. In the event that your flash drive isn’t working properly, here’s a step-by-step process for conducting a basic repair:
- At the first sign of trouble, you should determine whether you have in fact lost your data and have no other backups. As a rule of thumb, always endeavor to keep at least one backup of the data on your flash drive. This way if some or all data is in fact lost, you don’t need to panic.
- Contact eProvided and visit the website to submit your case. You’ve determined that you have indeed lost data. You thought you had a backup, but you can’t find it. Don’t panic. There’s a good chance your data can be retrieved. It’s time to contact the expert. You can directly access our case submission form here.
- Ship your damaged device to eProvided properly using bubble wrap or a padded envelope. Your device may or may not already have physical damage. As you ship it to us, it’s important to ensure no further damage ensues. Be sure to wrap the device in bubble wrap or use a padded envelope—you can even do a combination of both if you prefer.
- Wait for eProvided to contact you after we have evaluated what has taken place. Once we receive your USB device, we’re going to take a good look at it—both physically and internally. We’ll diagnose the problem and contact you as soon as we’ve finished a thorough evaluation. When we speak, we’ll discuss the best plan of action. We’ll keep in close contact, and should our recovery method need modification, we’ll notify you before we proceed.
- Decide on the best method to deliver your recovered data so that you can safely have it back in your hands. We offer secure data downloads for recovered files, and we supply and place your recovered data on a new flash drive or external USB drive. You’ll know the exact results of the recovery process before it ever leaves our lab, which ensures you’re happy with the results before you receive your data along with a new drive.
Losing data is never fun, but thanks to this simple step-by-step repair method, we hope to take some the trauma out of an otherwise traumatic event. With over 15 years of experience backing us, we’re confident that we can offer the most successful data retrieval services. And unlike service providers that charge a flat recovery fee, we only bill if we successfully retrieve the data you need or don’t otherwise have.